You Wonder Why Netflix is so Slow?

Two postal workers suspected of stealing Netflix DVDs

LYONS, Colo. - The Denver office of the U.S. Postal Inspection Service has apparently cracked a theft case involving hundreds of DVDs being stolen from the U.S. Mail.

During a two-month period last year, hundreds of DVDs intended for Netflix customers in Lyons, Colorado never arrived at their destinations. Investigators say the problem stopped after postal inspectors caught two postal workers red handed.

Andrew Rivas, spokesperson for the U.S. Postal Inspectors office in Denver told 9News, “at the time we were receiving these complaints it was among the largest reported losses in the United States from Netflix.”

Netflix is a mail-in movie rental service based in San Francisco, California. According to court records, between January and March of 2005, 503 Netflix DVD movies destined for Lyons, Colorado were reported missing or stolen. Netflix told investigators the loss represents 23.33 percent of all DVD movies mailed to that postal area.

In March, a Lyons Post Office employee, Gloria Flores of Longmont, was arrested when postal inspectors caught her with 6 stolen DVDs as she left work. Court records show at the time, inspectors thought Flores was responsible for all the thefts that were occurring.

But in April, Netflix again complained about thefts in the Lyons area. So the US Postal Inspectors went undercover. In late July, they started following a contract postal driver, Karen Durante of Loveland. In a court records obtained by 9News, the investigators write that they observed Durante leave the Lyons Post Office and drive away to a gas station about a mile away. There, they report that they watched her throw away 33 Netflix envelopes, and one Blockbuster envelope. None of the envelopes were addressed to her and all of them were empty.

In October, Flores pleaded guilty to a felony count of embezzlement for the 6 DVDs found in her car. She was given three years probation. Postal inspectors wouldn’t comment on the status of Durante’s case, saying it was still under investigation.


should have just brought them home, copied and then sent them to the house like nothing happened hehehe

They are probably not smart enough to get past the copy protection. :stuck_out_tongue:

Not surprised at such an article at all. I’m back on BB for a month free, and have already had one not show up at all, as if they never shipped it. I think I had 2 or 3 that Netflix said they shipped but never arrived in my mailbox. In this small town, I wouldn’t put it past them to steal…

Ohh, funny. Loveland is where I live, Longmont is where I work. Glad I don’t live in Lyons…

I’ve had many o disks either never return or never get to me with both Netflix and Blockbuster Online. Sooner or later they will wise up and use UPS or some better way to track their shipments.

The goofy thing is Netflix for sure (according to them) has a tracking number on the sleeve to track the DVD, but they also say they don’t have the same tracking code on the envelope. It seems BB online does the same, as the code on their DVD sleeves are similar to Netflix’s, but those things still get lost. :eek:

The latest Netflix envelopes have a slot cut into them which allows the inner sleeve tracking code to show through. To the best of my knowledge, this is not used by the post office so the only benefit is when the outer envelope gets shredded and the post office returns the whole thing to Netflix; they will then know to whom the disc should have been delivered.

I beleive the codes you all are talking about is just for internal processing …Im thinking my mailman has quite a DVD collection :iagree:

Yes, Jamos and Chas, you are right. Netflix confirmed to me when they get the DVD back, they scan the barcode on the sleeve to show it ‘received’ faster in the database, but that there is basically nothing on the envelope itself the Post Office can use to track it. :stuck_out_tongue: