Ken, welcome to the site. I’ve removed your email address in your post in a vain hope to keep you from being bombarded by spam. I can’t change your name in the forum though, so you may still get hit.
This looks like the third time you have posted this message. I’m going to leave this one, and maybe you’ll get some help here in the Newbie forum. Please refrain from crossposting in the future.
Now on to your problem. What exactly are you trying to do with Roxio? Are you burning a cd or a dvd? Are you burning data or is this a video?