I beleive xp allows you to install and activate a few times within a few days period now. This is because some people who are building systems complained that something got messed up and they had to reformat and hated having to call MS.
I think its like 3 activations within 6 days then it locks. Not sure if they have to be identical hardware configurations (probably have to be though)
And yeah i know about the phoning ms. From what i know they are told to beleive almost everything. (either that or they would probably go insane from the yells over the phone)
And sigh i need to get myself a real job too. Retail tech support STINKS!!! The sasser virus was easily preventable if people would just patch, run a firewall, or use a router. Then these people refuse to admit its "their fault" that they got the virus (they always fall back to their warrenty and when you tell them that software problems arent a manufacturers defect they always get huffy and complain that they were told it covered software). And then theres the ones who want over the phone support (which we dont provide) which is probably equivlant to trying to perform brain surgury while drunk. (even if they say they are doing what you tell them to do 95% of the time they ARENT!)
sorry i went into rant mode there.