Hi Everyone; I am new to this site and could really use some help. I have purchased the Xoom Movie Clone 4 Silver and I am trying to convert a WMV file to burn a DVD. Everytime I start the conversion process I get a windows error message that MC4 has encountered an problem and the program shuts down.
(The package says this is a easy process)
I have tried the Xoom Tech Support and I am getting a automated email reply with a ticket number but no solution. It's in Germany so I am not sure if I will get a response. There was a US number on the website but it has been disconnected. Therefore, no real people to help.
I thought it may be something with my computer so I downloaded some trial programs to see if they would work and they did. Of course you only get a few minutes without buying and I would like to use the program I have already bought.
Has anyone used this program and had this problem? Any suggestions as to how I can fix it?