Write Error with PX-712A

vbimport

#1

Hi all,

I have successfully burned a few DVDs with my PX-712A, but now I get Write Error every time. I’ve tried both Nero, using VOB files as source and and ISO image, and DVD decrypter (uisng an ISO image). I’m using Verbatim 4X DVD-R (which I used succesfully before). Any idea what the problem could be here? The Nero log follows:


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 15/04/2004 12:00:00 
Nero version: 6.3.1.6
Recorder:             <PLEXTOR DVDR   PX-712A>  Version: 1.01 - HA 1 TA 0 - 6.3.1.6
 Adapter driver:      <atapi>                   HA 1
 Drive buffer  :      8192kB
 Bus Type      :      default (0) -> ATAPI, detected: ATAPI 
CD-ROM:               <PLEXTOR  DVDR   PX-712A  >Version: 1.01 - HA 1 TA 0 - 6.3.1.6
 Adapter driver:      <atapi>                   HA 1

=== Scsi-Device-Map ===
DiskPeripheral       : WDC WD2000JB-32EVA0              atapi Port 0 ID 0  DMA: Off
DiskPeripheral       : IC35L080AVVA07-0                 atapi Port 0 ID 1  DMA: On 
CdRomPeripheral      : PLEXTOR DVDR   PX-712A           atapi Port 1 ID 0  DMA: On 
CdRomPeripheral      : PLEXTOR CD-R   PX-W4012A         atapi Port 1 ID 1  DMA: On 

=== CDRom-Device-Map ===
PLEXTOR DVDR   PX-712A     E:   CDRom0
PLEXTOR CD-R   PX-W4012A   F:   CDRom1
=======================

AutoRun : 1
Excluded drive IDs: 
CmdQueuing     : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed     : 0
BUFE           : 0
Physical memory     : 511MB (523756kB)
Free physical memory: 137MB (140324kB)
Memory in use       : 73 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 

27.6.2004
Burn DVD Image
17:19:48	#1 Text 0 File Reader.cpp, Line 118
	Reader running
	
17:19:48	#2 Text 0 File Writer.cpp, Line 124
	Writer PLEXTOR  DVDR   PX-712A   running
	
17:19:48	#3 Text 0 File Burncd.cpp, Line 3198
	Turn on Disc-at-once, using DVD media
	
17:19:48	#4 Text 0 File DlgWaitCD.cpp, Line 244
	Last possible write address on media:  2297887 (510:38.37, 4488MB)
	Last address to be written:            2285997 (507:59.72, 4464MB)
	
17:19:48	#5 Text 0 File DlgWaitCD.cpp, Line 249
	Write in overburning mode: FALSE
	
17:19:48	#6 Text 0 File DlgWaitCD.cpp, Line 2107
	Recorder: PLEXTOR DVDR   PX-712A, Media type: DVD-R
	 Disc Manufacturer: MCC 01 - RG20  
	 Disc Application Code: 64, Disc Physical Code: 193
	
17:19:48	#7 Text 0 File DlgWaitCD.cpp, Line 410
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================
	
17:19:48	#8 Text 0 File ThreadedTransferInterface.cpp, Line 813
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
	    2 indices, index0 (150) not provided
	    original disc pos #0 + 2285998 (2285998) = #2285998/507:59.73
	    not relocatable, disc pos for caching/writing not required/not required, no patch infos 
	    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2285998 blocks [PLEXTOR  DVDR   PX-712A  ]
	--------------------------------------------------------------
	
17:19:48	#9 Text 0 File ThreadedTransferInterface.cpp, Line 982
	Prepare recorder [PLEXTOR  DVDR   PX-712A  ] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc fixated
	 Tracks 1 to 1:
	   1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    4681723904, ISRC ""
	DAO layout:
	===========
	 __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
	       0 |  lead-in |   0 |   0x00 |  0x41
	       0 |        1 |   0 |   0x00 |  0x41
	       0 |        1 |   1 |   0x00 |  0x41
	 2285998 | lead-out |   1 |   0x00 |  0x41
	
17:19:48	#10 Phase 24 File dlgbrnst.cpp, Line 1841
	Caching of files started
	
17:19:48	#11 Text 0 File Burncd.cpp, Line 4214
	Cache writing successful.
	
17:19:48	#12 Phase 25 File dlgbrnst.cpp, Line 1841
	Caching of files completed
	
17:19:48	#13 Phase 65 File dlgbrnst.cpp, Line 1841
	Burn process started
	
17:19:48	#14 Text 0 File ThreadedTransferInterface.cpp, Line 2342
	Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
	
17:19:48	#15 Text 0 File dlgbrnst.cpp, Line 1699
	Set remaining time: 14:10,232 (850232ms) -> OK
	
17:19:48	#16 Text 0 File DVDR.cpp, Line 1623
	Recording mode: Sequential Recording Mode
	
17:19:48	#17 Text 0 File Mmc.cpp, Line 19874
	Set BUFE: BURN-Proof -> ON 
	
17:19:48	#18 Text 0 File DVDR.cpp, Line 1764
	Start write address at LBA 0
	DVD high compatibility mode: Yes
	
17:19:48	#19 Text 0 File Cdrdrv.cpp, Line 8002
	---- DVD Structure: Physical Format Information (00h) ----
	Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
	 Book Type: DVD-R   (2), Part Version: 5
	 Disc Size: 120 mm,      Maximum Rate: 10.08 Mbps (2 h)
	 Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: recordable
	 Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
	 Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
	 End Physical Sector Number of Data Area:      26127F h
	 End Sector Number in Layer 0:                 0 h
	 Data in Burst Cutting Area (BCA) does not exist
	  Start sector number of the current Border-Out: 0 h
	  Start sector number of the next Border-In:     0 h
	 Media Specific [16..63]:
	      00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
	      00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
	      00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
	
17:19:50	#20 Text 0 File Cdrdrv.cpp, Line 1289
	17:19:50.828 - PLEXTOR DVDR   PX-712A\H1 T0 : Queue again later
	
17:24:03	#21 SCSI -1135 File Cdrdrv.cpp, Line 1437
	SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x02D70000
	Status:     0x04 (0x01, SCSI_ERR)
	HA-Status   0x00 (0x00, OK)
	TA-Status   0x02 (0x01, SCSI_TASTATUS_CHKCOND)
	Sense Key:  0x03 (KEY_MEDIUM_ERROR)
	Sense Code: 0x0C
	Sense Qual: 0x07
	CDB Data:   0x2A 0x00 0x00 0x08 0xFC 0xA0 0x00 0x00 0x20 0x00 0x00 0x00 
	Sense Data: 0xF0 0x00 0x03 0x00 0x08 0xF0 0x20 0x0A 
	            0x00 0x00 0x00 0x00 0x0C 0x07 
	
17:24:03	#22 CDR -1135 File Writer.cpp, Line 304
	Write error
	
17:24:03	#23 Text 0 File ThreadedTransfer.cpp, Line 229
	all writers idle, stopping conversion
	
17:24:03	#24 Text 0 File ThreadedTransfer.cpp, Line 223
	conversion idle, stopping reader
	
17:24:03	#25 Text 0 File DVDR.cpp, Line 1974
	EndDAO: Last written address was 588959
	
17:24:03	#26 Text 0 File dlgbrnst.cpp, Line 1699
	Set remaining time: 0:00,000 (0ms) -> OK
	
17:24:03	#27 Text 0 File dlgbrnst.cpp, Line 1699
	Set remaining time: 0:00,000 (0ms) -> OK
	
17:24:03	#28 Phase 67 File dlgbrnst.cpp, Line 1841
	Burn process failed
	

Existing drivers:
File 'Drivers\atapi.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 23/08/2001 14:00:00 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) 


#2

I would first upgrade firmware to 1.02 or maybe the new “leaked” 1.03

I would then try other media as there may be something wrong with your batch of verbatim discs.


#3

I upgraded to 1.02 and now I managed to burn one. Before I upgraded I ran the self test and it was all-OK.

I’ll try a few more and see if it’s consistent. Will DVD+R generally be more reliable than DVD-R?


#4

@ Johanp
It is not good idea to include your serial number in the log file! Even if it is the OEM version.


#5

I guess you are right. And there doesn’t seem to be a way to edit the post either :frowning:

Anyway, the success was not consistent. It failed again. Guess I have to try some other media.


#6

Removed it for you. Please let us know if other media works better.


#7

Ask Plextor. Might be a defective drive or try the recommended media. :slight_smile:


#8

The posted log file indicates a WinXP ATAPI.SYS (IDE) driver version of 5.1.2600.0, which suggests your OS is original Windows XP. You should update to WinXP Service Pack 1 (SP1) if you have not done so. SP1 includes updated ATAPI.SYS with bug fixes. Also, since the PX-712A is a relatively new drive, try updating Nero to the latest 6.3.1.15.


#9

Thanks for that observation. Strange thing is, I have actually upgraded to SP1 long time ago. Something must have gone wrong. I have a version 5.1.2600.1106 of ATAPI.SYS in C:\WINDOWS\ServicePackFiles\i386. But the one in C:\WINDOWS\system32\drivers is 5.1.2600.0. Would it be safe to just copy the one from ServicePackFiles\i386 to system32\drivers? Or is there another way to “fix” the SP1 upgrade?


#10

You can try uninstalling SP1, if you had allowed the SP1 update program to backup the original WinXP files so they can be restored during uninstallation. You can then install SP1 again.

Just copying the newer ATAPI.SYS into system32\drivers folder would not work. This is because ATAPI.SYS is an OS-bundled device driver, and any alterations of the working copy (in system32\drivers) would trigger the “Windows System File Protection” mechanism to restore it. This is how WinXP protects the integrity of critical kernel and driver files from corruption that can be fatal to the OS.

When you uninstall SP1 get WinXP back to “classic”, ATAPI.SYS should revert back to 5.1.2600.0. Re-applying the SP1 update should bring the revision to 5.1.2600.1106, at least under normal circumstances.

Let me know if the DVD write errors persist even after ATAPI.SYS gets to 5.1.2600.1106. I have a Microsoft hotfix release that updates the ATAPI.SYS driver to 5.1.2600.1211, which may be worth a try.


#11

Try to use another XP OS with NERO 6 to solve this problem.


#12

Please read the threads before replying, he’s using Windows XP SP1 with Nero 6.3.1.6. johanp, did you try scan80269’s suggestion? I’m interested in hearing if this has solved your problems.


#13

Oh I’m sorry for this…excuse me…


#14

My first try was to upgrade to Nero 6.3.1.15. After this I successfully burned one DVD-R 4x, one DVD+R 4x and one DVD+R 8x (all Verbatim). Just now however I failed to burn one DVD-R 4x (this is still the same batch of Verbatim 4x).

I guess my next try will be to reinstall SP1 to get the updated version of ATAPI.SYS.

I assume that since the self-test passed there is nothing wrong with the drive, so this must be a software problem?


#15

The self test is a good indication if the drive is working properly but it’s not fullproof. You should only do this test with media that’s recommended by Plextor. You can also try to use the drive in another system and see if the drive works better there. If it does the problem lies with your system. Have you tried any other media? It could simply be that there is a problem with your batch of Verbatim DVD-R’s.


#16

I think we have a common problem :a I cannot write ant DVD-R without data corruption. Sent to plextor to repair and when returned the problem presisted. I am in battle with Plextor to find out the problem. They say to use recommended media only. :eek: Bit strange here :confused:.