Won't recognize my BenQ 1620

Newbie Forum
#1

My problem - I just got a CD Burn Program “Mp3 station plus” 2003 Edition by Ejay. All I want to do is burn a few CD’s, although after browsing this site and seeing some of the neat things here I will possibly want to do more in the near future.

But let me focus , I just want to burn a damn CD. The program tells me to insert a blank CD , which I have (a blank CD-R). It then tells me the device is not ready or CD-R is missing. I’m to assume the program does not detect my burner , which lead me here.

My device BENQ DVD DD DW1620 Firmware Version B7W9
I just updated the driver (to B7W9) to no avail , I get the same messages from my Mp3 program.

After browsing a bit , I downloaded the Nero Info Tool , but I’m unsure how to display pertinent information regarding my drive. I would appreciate any help anyone can offer , and my apologies in advance if this topic has been beaten to death in the past , I did search and read to the n’th degree.

#2

Welcome to CDFreaks
Just go to configuration in Nero Info tool and click on the floppy Icon (top R/H ) to save to your desktop. Then post as a text attachment. Go advanced in the message window then scroll to manage attachments >browse and find the info tool log and upload. Remove any serial numbers before posting. :slight_smile:

#3

Hey maxed…Follow crossg’s advise and then IMO dump B7W9 and go back to B7V9. A large amount of us (including crossg) have determined it to be a better firmware. Also g forgot one other thing. What media are you using? Try different disc’s in the batch. If this still doesn’t work, I’d try a known good batch like Maxell, Sony and so on. It maybe something as simple as your 1620 doesn’t like what your feeding it. Although I haven’t done a lot of burning of CD’s with my 1620 and the ones I have, have been Maxell’s. I’ve had no trouble with those. How’s about you g?
Welcome to the forum.
I just noticed that crossg has added a nice link in his signature on how to verify if your set to DMA. You may want to check that out also.

#4

Crossg - thanks I have the Nero Information saved to desktop in Text , but I’m unsure what are the serial numbers I need to erase. There are a bunch at the end , are those them , again excuse my newbieness.

Sportfish - I am using Maxell CD’s and I have tried to a couple others with the same result. Verify if I’m set to DMA ? I’m not sure what that means. I’ll try going back to the older driver you mentioned tomarrow. Not much time tonight.

Thanks again guys

#5

Hey maxed… Your serial number should be at the very beginning on Nero info. As far as DMA, click on the link in crossg’s signature at the bottom of his page. As in here For info on enabling DMA see Womble’s DMA Thread

#6

Ok I did check and I had "DMA if available"selected for both Primary and Secondary

Ok I have no serial numbers at the top of my Nero info , there is , however numbers everywhere , how am I to know which ones to turf out , I want to make sure :o

Just installing B7v9 atm , brb.

#7

At the top you should see a group of 4 digits 6 times. ie. 1111-2222-3333-4444-5555-6666. This will be your serial number. Have you purchased Nero or are you using the trial version?

#8

I don’t think Nero Info tool displays the Nero serial # any more if you Have Nero burning rom installed so just remove your drive serial # and post the log. Should be right next to the 1620 info.:slight_smile:

#9

Ok , is there any way to just display the drive info , this .txt is HUGE. Oh this Nero is just a shareware , freebie version.

Anyway I installed the older firmware , still no dice.

I’m not sure I did the Nero Info thing correctly but , now my Nero isn’t working properly , I get an error “an unsupported operation was attempted” or something like that. Rebooted, still getting error. :a

#10

Well all of the info tool information is pertinint because it shows what type of IDE drivers /software and the cofiguration of your machine and yes they are big logs but there are probably thousands posted on this forum…:wink:

#11

Please let me know asap if I’ve posted something I shouldn’t have. I think this was before I got the older firmware , but I can’t get Nero Info to work now to redo it.

Nero InfoTool 3.01

Interface Information
---------------------
Adapter 1
---------
Description           : Unknown Adapter

Driver
Description           : system32\DRIVERS
vraid.sys
Company               : NVIDIA Corporation
Version               : 5.10.2600.0446 built by: WinDDK
Description           : NVIDIA® nForce(TM) RAID Driver

Attached Devices

Adapter 2
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description           : IDE/ATAPI Port Driver

Attached Devices
Description           : Master: Maxtor 6Y080L0
Type                  : Disk Drive
DMA                   : On

Adapter 3
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description           : IDE/ATAPI Port Driver

Attached Devices

Adapter 4
---------
Description           : Secondary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description           : IDE/ATAPI Port Driver

Attached Devices

Adapter 5
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description           : IDE/ATAPI Port Driver

Attached Devices
Description           : Master: BENQ DVD DD DW1620
Type                  : CD-Rom Drive
DMA                   : On
Autorun               : On


Software Information
--------------------
Operating System     : Windows XP Home Edition (5.01.2600 Service Pack 2)
DirectX              : DirectX 9.0c


Hardware Information
--------------------
CPU                  :  AMD Athlon  64 Processor 2800+ 1810 MHz
Bus Speed            :  200 MHz
Motherboard          :  Gigabyte nForce
System               :     
BIOS                 :  Award F9
Memory               :  3072 MB (10ns)
Sound                : C-Media USB Headphone Set  
Video                : NVIDIA GeForce 6600 

Driver Information
------------------
Driver             : Abiosdsk
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : abp480n5
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ACPI
Description        : ACPI Driver for NT
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ACPIEC
Description        : ACPI Embedded Controller Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : adpu160m
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aec
Description        : Microsoft Acoustic Echo Canceller
Version            : 5.1.2601.2078
Company            : Microsoft Corporation

Driver             : Aha154x
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aic78u2
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aic78xx
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : AliIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : amsint
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : asc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : asc3350p
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : asc3550
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : AsyncMac
Description        : MS Remote Access serial network driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : atapi
Description        : IDE/ATAPI Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Atdisk
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Atmarpc
Description        : IP/ATM Arp Client
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : audstub
Description        : AudStub Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : AvFlt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : cbidf2k
Description        : CardBus/PCMCIA IDE Miniport Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : cd20xrnt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Cdaudio
Description        : CD-ROM Audio Filter Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Cdfs
Description        : CD-ROM File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Cdrom
Description        : SCSI CD-ROM Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Changer
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : CmdIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : cmudau
Description        : C-Media USB Audio WDM Driver
Version            : 5.12.01.0042.9 (65)
Company            : C-Media Inc

Driver             : cpoint
Description        : cPoint
Version            : 1, 1, 0, 122
Company            : Panda Software

Driver             : Cpqarray
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : dac960nt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Disk
Description        : PnP Disk Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : dmboot
Description        : NT Disk Manager Startup Driver
Version            : 2600.2180.503.0
Company            : Microsoft Corp., Veritas Software

Driver             : dmio
Description        : NT Disk Manager I/O Driver
Version            : 2600.2180.503.0
Company            : Microsoft Corp., Veritas Software

Driver             : dmload
Description        : NT Disk Manager Startup Driver
Version            : 2600.0.503.0
Company            : Microsoft Corp., Veritas Software.

Driver             : DMusic
Description        : Microsoft Kernel DLS Synthesizer
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : dpti2o
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : drmkaud
Description        : Microsoft Kernel DRM Audio Descrambler Filter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Fastfat
Description        : Fast FAT File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Fdc
Description        : Floppy Disk Controller Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Flpydisk
Description        : Floppy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : FltMgr
Description        : Microsoft Filesystem Filter Manager
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ftdisk
Description        : FT Disk Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : gameenum
Description        : Game Port Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Gpc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : HidUsb
Description        : USB Miniport Driver for Input Devices
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : hpn
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : HTTP
Description        : HTTP Protocol Stack
Version            : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company            : Microsoft Corporation

Driver             : i2omgmt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : i2omp
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : i8042prt
Description        : i8042 Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IFP700
Description        : iRiver Internet Audio Player USB Driver
Version            : 1.00
Company            : iRiver, Inc.

Driver             : Imapi
Description        : IMAPI Kernel Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ini910u
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : IntelIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Ip6Fw
Description        : IPv6 Windows Firewall Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IpFilterDriver
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : IpInIp
Description        : IP in IP Encapsulation Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IpNat
Description        : IP Network Address Translator
Version            : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company            : Microsoft Corporation

Driver             : IPSec
Description        : IPSec Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IRENUM
Description        : Infra-Red Bus Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : isapnp
Description        : PNP ISA Bus Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : kbdhid
Description        : HID Mouse Filter Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : kmixer
Description        : Kernel Mode Audio Mixer
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : L8042PR2
Description        : Logitech PS/2 Mouse Filter Driver.
Version            : 9.80.13.0
Company            : Logitech, Inc.

Driver             : lbrtfdc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : LHidFlt2
Description        : Logitech HID Filter Driver.
Version            : 9.80.13.0
Company            : Logitech, Inc.

Driver             : LHidUsb
Description        : Logitech USB Mouse Function Driver.
Version            : 9.80.200.0
Company            : Logitech, Inc.

Driver             : LMouFlt2
Description        : Logitech Filter Driver for Mouse Class.
Version            : 9.80.13.0
Company            : Logitech, Inc.

Driver             : Modem
Description        : Modem Device Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : mouhid
Description        : HID Mouse Filter Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : mraid35x
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : MRxDAV
Description        : Windows NT WebDav Minirdr
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSKSSRV
Description        : MS KS Server
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSPCLOCK
Description        : MS Proxy Clock
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSPQM
Description        : MS Proxy Quality Manager
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : mssmbios
Description        : System Management BIOS Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NdisTapi
Description        : NDIS 3.0 connection wrapper driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : Ndisuio
Description        : NDIS User mode I/O Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NdisWan
Description        : MS PPP Framing Driver (Strong Encryption)
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : netflt
Description        : NetFlt
Version            : 1, 1, 0, 151
Company            : Panda Software

Driver             : Npfs
Description        : NPFS Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ntfs
Description        : NT File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : nv
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : nvax
Description        : NVIDIA® nForce(TM) MCP Audio Enumerator
Version            : 6.14.0442.30 built by: NVIDIA
Company            : NVIDIA Corporation

Driver             : NVENETFD
Description        : NVIDIA Networking Function Driver.
Version            : 1.00.00.0442
Company            : NVIDIA Corporation

Driver             : nvnetbus
Description        : NVIDIA Networking Bus Driver.
Version            : 1.00.00.0442
Company            : NVIDIA Corporation

Driver             : nvnforce
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : nvraid
Description        : NVIDIA® nForce(TM) RAID Driver
Version            : 5.10.2600.0446 built by: WinDDK
Company            : NVIDIA Corporation

Driver             : nv_agp
Description        : NVIDIA nForce AGP Filter
Version            : 4.12.01.0377
Company            : NVIDIA Corporation

Driver             : NwlnkFlt
Description        : NWLINK2 Traffic Filter Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : NwlnkFwd
Description        : NWLINK2 Forwarder Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : Parport
Description        : Parallel Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : PartMgr
Description        : Partition Manager
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : ParVdm
Description        : VDM Parallel Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : PAVDRV
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PavProc
Description        : Panda Process Protection driver
Version            : 1.1.1.1
Company            : Panda Software

Driver             : PCI
Description        : NT Plug and Play PCI Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : PCIDump
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PCIIde
Description        : Generic PCI IDE Bus Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Pcmcia
Description        : PCMCIA Bus Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : PDCOMP
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDFRAME
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDRELI
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDRFRAME
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : perc2
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : perc2hib
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PptpMiniport
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Processor
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PSched
Description        : MS QoS Packet Scheduler
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ptilink
Description        : Parallel Technologies DirectParallel IO Library
Version            : 1.10 (XPClient.010817-1148)
Company            : Parallel Technologies, Inc.

Driver             : ql1080
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Ql10wnt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql12160
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql1240
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql1280
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Rasl2tp
Description        : RAS L2TP mini-port/call-manager driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : RasPppoe
Description        : RAS PPPoE mini-port/call-manager driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Raspti
Description        : PTI DirectParallel(R) mini-port/call-manager driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : Rdbss
Description        : Redirected Drive Buffering SubSystem Driver
Version            : 5.1.2600.2541 (xpsp_sp2_gdr.040919-1056)
Company            : Microsoft Corporation

Driver             : RDPCDD
Description        : RDP Miniport
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : RDPWD
Description        : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version            : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company            : Microsoft Corporation

Driver             : redbook
Description        : Redbook Audio Filter Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Secdrv
Description        : Macrovision SECURITY Driver
Version            : 4.00.060
Company            : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.

Driver             : serenum
Description        : Serial Port Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Serial
Description        : Serial Device Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Sfloppy
Description        : SCSI Floppy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ShldDrv
Description        : PandaShield driver
Version            : 1.3.5.1
Company            : Panda Software

Driver             : Simbad
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Sparrow
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : splitter
Description        : Microsoft Kernel Audio Splitter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : sr
Description        : System Restore Filesystem Filter Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Srv
Description        : Server driver
Version            : 5.1.2600.2673 (xpsp_sp2_gdr.050509-1531)
Company            : Microsoft Corporation

Driver             : swenum
Description        : Plug and Play Software Device Enumerator
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : swmidi
Description        : Microsoft GS Wavetable Synthesizer
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : symc810
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : symc8xx
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sym_hi
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sym_u3
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sysaudio
Description        : System Audio WDM Filter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Tcpip
Description        : TCP/IP Protocol Driver
Version            : 5.1.2600.2685 (xpsp_sp2_gdr.050525-1028)
Company            : Microsoft Corporation

Driver             : TDPIPE
Description        : Named Pipe Transport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TDTCP
Description        : TCP Transport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Teefer
Description        : Teefer Driver
Version            : 1.60.1101
Company            : Sygate Technologies, Inc.

Driver             : TermDD
Description        : Terminal Server Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TosIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Udfs
Description        : UDF File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ultra
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Update
Description        : Update Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbaudio
Description        : USB Audio Class Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbccgp
Description        : USB Common Class Generic Parent Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbehci
Description        : EHCI eUSB Miniport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbhub
Description        : Default Hub Driver for USB
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbohci
Description        : OHCI USB Miniport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : VgaSave
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ViaIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : VolSnap
Description        : Volume Shadow Copy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Wanarp
Description        : MS Remote Access and Routing ARP Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : WDICA
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : wdmaud
Description        : MMSYSTEM Wave/Midi API mapper
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : wg3n
Description        : wgxn
Version            : 1.01.1223
Company            : Sygate Technologies, Inc.

Driver             : wg4n
Description        : wgxn
Version            : 1.01.1223
Company            : Sygate Technologies, Inc.

Driver             : wg5n
Description        : wgxn
Version            : 1.01.1223
Company            : Sygate Technologies, Inc.

Driver             : wg6n
Description        : wgxn
Version            : 1.01.1223
Company            : Sygate Technologies, Inc.

Driver             : wpsdrvnt
Description        : wpsdrvnt
Version            : 1, 0, 0, 17
Company            : Sygate Technologies, Inc.

Driver             : WS2IFSL
Description        : Winsock2 IFS Layer
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : msvcrt.dll
Version            : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : msvcirt.dll
Version            : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : mfc42.dll
Version            : 6.02.4131.0

Driver             : msvcp60.dll
Version            : 6.02.3104.0

Driver             : ole32.dll
Version            : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver             : olepro32.dll
Version            : 5.1.2600.2180

Driver             : oledlg.dll
Version            : 1.0 (XPClient.010817-1148)

Driver             : advapi32.dll
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : comctl32.dll
Version            : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver             : setupapi.dll
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Lower Filters
-------------
Upper Filters
-------------
Video Codecs
------------
Cinepak Codec by Radius                      : 1.10.0.11
Intel 4|2|0 Video V2.50                      : 5.1.2600.2180
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5                       : 4.51.16.03
Intel IYUV codec                             : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE                                : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1                            : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec                            : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec                  : 5.1.2600.2180
Microsoft H.261 Video Codec                  : 5.1.2600.2180
Indeo® video 5.10                            : R.5.10.15.2.55
DivX® 6.1 Codec (1 Logical CPU)              : 6.1.1.2
DivX® 6.1 YV12 Decoder                       : 6.1.1.2

Audio Codecs
------------
Microsoft IMA ADPCM CODEC                    : 4.00.0.0
Microsoft ADPCM CODEC                        : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC  : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC               : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC      : 1.00.0.0
Microsoft G.723.1 CODEC                      : 1.02.0.1
Windows Media Audio                          : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec      : 3.02.0.0
Indeo® audio software                        : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced)                                                                                                                                                                                                                                                                : 1.09.1.49
Lernout & Hauspie CODECs                     : 1.00.0.1
Microsoft PCM Converter                      : 5.00.0.0


ASPI Information
----------------
System ASPI      :  ASPI is not installed

Nero ASPI        :  ASPI is not installed

Installed OS Patches
--------------------
(xxxxx) USB Update                                                                                                                                :  Yes
(xxxxx) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border                                                               :  Yes
(Q812415) Problems with Multiple ATA devices                                                                                                        :  No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5                                                                                   :  No
(Q320174) IMAPI Update - CDs recorded have missing files or errors                                                                                  :  Yes
(Q311542) Devices May not power up properly when resuming from standby                                                                              :  Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP                                                   :  Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP                                                                                        :  No
(Q314634) Windows XP Does Not Detect Your New USB Device                                                                                            :  Yes
(Q822603) USB 1.1 and USB 2.0 update                                                                                                                :  No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP                                                         :  No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation                                                                                                                                                                                                                                                                :  No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP                                                                          :  No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error                                                                                :  No
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397                                             :  No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error
#12

No but if you can edit your post, then go advanced highlight the Info log and wrap code tags around selected text (the # icon )it would be appreciated.:slight_smile: Thx Much better. :bigsmile: What burning software are you using??

#13

The program I’m using is Ejay “Mp3 station plus!” I only have nero for the info thingy. I have had the problem with my drive not being detected with other shareware in the past , this is why I came here to try and solve the problem for good.

#14

Hey g…Not only does he not have any ASPI layer installed but did you catch this. Attached Devices
Description : Master: BENQ DVD DD DW1620
Type : CD-Rom Drive
DMA : On
Autorun : On
Wonder why Nero is seeing the BenQ as a CD drive. :confused: Also hasn’t there been folks having issues with using NVIDIA drivers :confused: :confused:

#15

Go to Nero Here and download the trial version of their software give it a try and that should resolve your issue.

#16

I had the trial version of Nero once and it worked perfect. I was going to buy it off the shelf but it was bundled together with all this other crap and was almost $100 , this program was only $35 . Ironic ?

#17

Hey max…Go to the Nero site and download Nero 6 or 7 trial version. It’s a fully functional version for free for 30 days and give that a try. Or if your just into burning CD’s, I might suggest going to www.acoustica.com and doing the same there. They also offer a 30 day trial for free. I’ve had that program for about 4 years and really like it. Naturally I purchased it after the trial version but I think it’s only around $25.00 and well worth it.

#18

Yup but this is the important one and it’s an MS Driver.:wink:

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

#19

Once again me and the g are on the same page. :bigsmile:

#20

Ok fellas , getting Nero again. I’ll try that other one you mentioned Sport , just sucks that I have a $35 program that looks pretty cool right here and it won’t recognize what seems to be a very popular DVD/CD rom ?