I’ve been searching and reading the forums here for weeks before registering, trying to figure this out.
I’ve seen quite a few posts asking what appear to be similar/same problem and no responses… So I thought I’d try again…
Rig:
Gateway MT3707 laptop running Vista Home Premium
GSA-T10N LG DVD combo drive
It’s the first laptop I’ve ever owned and the first computer I’ve owned in the last 11 years that I didn’t build myself. It’s worked flawlessly for over a year. I’m tickled pink with it…
Shortly after Netflix started sending out the gray DVDs my laptop stopped reading them. My other computers and my DVD player would.
I can still read older DVDs that I rent as well as burned DVDs that I’ve made on this and my other computers.
When I say it won’t read, I mean the drive will not read it at all. Just spins and spins… can’t get a lock on it…
I have a 2 year extended warranty on it through Best Buy. I called them up and the Geek Squad dude said “uhhhhhh…”. He suggested I try uninstalling and reinstalling the drivers, did that. Reinstalled the IDE controler. Upgraded the firmware on the drive. No settings for the drive have changed.
Geek Squad says bring it in but I have too much work to do to be without it for a week or so while they fiddle fart around with it.
I’ll end up just getting a new one myself and installing it… keep the old one handy if it needs major warranty work…
The drive is bad… I’m sure of that. I’m just asking if anyone has any idea exactly what the problem is… DVD laser slightly out of whack? I don’t know what the tolerances for that are.
But that still wouldn’t explain why it’s just having a problem with the newer DVDs… Are they pressed from a different type of stock? Like -R vs +R?
I haven’t bought a retail DVD in over a year… so I don’t know if it’s just a Netflix thing or industry wide.
Any help/comments would be… interesting…