I need help on this. My friends Lap Top, Vista Home ed. OS, her WMP 11 stopped working even the Windows Media center stopped playing music though it says Now Playing no sounds come out but video is okay. WMP11 wont launch at all when clicked on the icon or anywhere. I can not even find it in the Add and Remove program entry. I am expecting to be there WMP11 and WMP runtime but none was listed. Its on the program files though. I opened the folder and tried to re-install through the .exe file but it says "there is a more recent version installed and can't use this file to repair etcc".
How can you repair the faulty Player? And is it possible to remove it and then install a new downloaded one? this btw, came in with the Vista installation.