Okay so here is the deal, my father asked me to completely wipe his hard drive, so it’ll be factory settings. However, he does not own an installation disc for the operating system, or a bootable cd, even.
He is running an
HP Pavilion Desktop
Windows XP Media center Edition SP3 build:2600
3.4 Ghz Intel pentium D
2 GB of Ram
300 gb of storage in drive C - this contains all of his software.
300 gb of storage in drive D - For music and videos
9 gb of storage in drive E for back up
So here is the first problem I am having, is that there are a lot of virus’ and trojans on his computer, i cleaned most of them out with Norton 360, however some still linger. Personally i dont like Symantec software but thats just me. I know for a fact that both of his web browsers (IE7 and Mozilla Firefox) have been hijacked, since every time you search in the google toolbar it gives you the titles of the search, but in the actual link its to something leading to something else. I did a test search of Cheese in google and the first link I got was a wikipedia page, however when i looked at the link it was not wikipedia at all, and it did this for about 4 pages until i saw an actual website. It sometimes does this when you type in a website in the address bar, though this happens rarely. I also believe there is another virus in the computer because when he opens Windows Live to check his email the internet explorer browser comes up then shortly after it exits out. I never touch his computer unless he asks me for help with something, so where these came from is beyond me. My only thoughts on to get rid of these attacks on his computer is to wipe the hard drive clean, however I only know how to do this by means of Floppy disk and a ghost partition of the factory settings, or a flash drive. And this opens my second problem, I don’t own a flash drive and his computer does not have a floppy slot. Is there any way i can make my own installation or boot cd by using the files in the computer?
He doesn’t want to order a new install disc cause he thinks its going to cost 100 or more dollars, though im pretty sure its 50 if you order it off of microsoft and less if you go to the retailer.
I would try to download the install cd off of a torrent site, but I don’t want to resort to that. If i have to I will but not now when there are other options.
I would rather not format the hard drive since that will also take the Operating system, and like I said before we don’t have the Installation CD.
Unless there is a way to format the hard drive while saving the operating system that would be great. If not possible then what do you recommend I do since I don’t own the install cd.
Also system restore does not work for some reason, that was my first response to all of this. I apologize if this description comes off as unorganized, as I am trying to get this done asap.