Windows won't detect DVD drive (Sony DRU-830A)

vbimport

#1

Hi,

I recently had some problems with my DVD drive and I installed another (Sony DRU-830A), as a slave. However, when I started Windows, the drive wasn’t detected, either in “Computer” or the device manager. Then, I checked in the BIOS, and the drive was listed there. Also, I am able to boot CDs or DVDs before Windows starts, so the problem is really in Windows.

I’ve also tried to start Windows only with this drive, and as a master, but I still had the same problem. I’ve already tried to do what it says on this website, but it didn’t work : http://support.microsoft.com/kb/314060. Thanks for your help!


#2

try going to the device manager and uninstalling the secondary ide channel then restart and see if that helps. Windows will reinstall that when you restart computer.


#3

Is the name of the ide channel supposed to be “secondary”? Because if it is, it’s not in the list. Here’s a list of what is in the device manager (maybe it’s not the exact names, because my Windows is in french):

  • ATA Channel 0
  • ATA Channel 1
  • IDE Controller
  • NVIDIA nForce Serial ATA Controller

#4

Got the jumpers in the back of the drive set correctly?


#5

[QUOTE=pfloyd1;2487768]Got the jumpers in the back of the drive set correctly?[/QUOTE]

Yeah, I guess so. The drive is set to master.


#6

Anything else hooked to the same ide cable?


#7

[QUOTE=pfloyd1;2488011]Anything else hooked to the same ide cable?[/QUOTE]
Yes, my old DVD drive is connected to it. I tried to connect both, but it didn’t work, so I tried to unplug the old drive and plug the new one, but it didn’t work either.


#8

The old drive work?


#9

[QUOTE=pfloyd1;2488056]The old drive work?[/QUOTE]
Well it was working, but I couldn’t read burned DVDs with it, so I decided to replace it. The new one is working before Windows starts, but Windows won’t recognize it.


#10

I just realised that someone had the same problem as me, with the same drive, so it’s probably not because something is broken on my drive : http://club.myce.com/f7/computer-wont-recognize-dvd-drive-229115/