Windows Stuck at logon screen --kindly help

vbimport

#1

Hi. I have an old laptop, a Compaq Presario C505TU … I installed an antivirus program… Installation was successful and I had to restart. I restarted but now my laptop is stuck at the windows XP splash screen… It keeps on loading and then restarts by itself and this continues… I cannot access my desktop.

Could anyone kindly help? Could someone please also tell me how to access bios on this laptop? Thanxs

P.S: I have windows XP professional SP3 and I cannot even access my laptop in safe mode or by using the last good configuration thing


#2

If even safe mode fails, i think it’s time to put your original Windows XP cd in, boot from it, and repair all the system files.


#3

This laptop dvd rom doesn’t work…Will it be the same if I do it with a pendrive with windows xp on it?


#4

So, you’re saying that there are already serious hardware problems with this laptop and you’re surprised suddenly software problems pop up as well?

Did you take a look at the support page? Perhaps a bios update would do wonders.


#5

successfully installed windows using a pendrive. Thank you for your help

The laptop is in good condition although it’s an old one. Everything works fine apart from the dvd rom