Garybrown02, it would be very helpful if we knew, understood the origin of problem folder. When in Explorer, expand view to include folder tree....
1st) What is NAME of problem folder?
2nd) What is the Parent Folder this folder is contained in?
This would give us a direction to pursue. If problem folder is example in "Program Files". Then we would need to know the function of program, has program been recently added, update installed or deleted (possible orphan folder). Any history to this problem folder would be most helpful.
Another example, if problem folder was in "TEMP" parent folder, then we could just delete the problem folder in 99.99999% of the cases.