Win 7 64 blu ray crash problem

vbimport

#1

Is the Software Developer working on the crash problem with blu ray on win 7 64 bit. :bow:


#2

[QUOTE=docgoo1;2462150]Is the Software Developer working on the crash problem with blu ray on win 7 64 bit. :bow:[/QUOTE]

Hi docgoo1,
Didn’t know there was one, what are you trying to back up.
I am not operating with 64, I have the 32 bit and no problems to speak of with 32.


#3

Look at this thread. funny you posted on that thread.


#4

@docgoo1

I have deleted your link, if you wish to ask for help in this forum please state the issue touchdown has asked for, going from one forum to another will only cause confusion between members

[B]SJ[/B] :cop:


#5

[QUOTE=docgoo1;2462171]Look at this thread. funny you posted on that thread.[/QUOTE]

What thread are you referring to ?


#6

[QUOTE=touchdown_1;2462174]What thread are you referring to ?[/QUOTE]

Hi Tim

it was deleted by me, it was the thread on the other forum…


#7

[QUOTE=StormJumper;2462179]Hi Tim

it was deleted by me, it was the thread on the other forum…[/QUOTE]

OK, thanks SJ,
will see if the OP gets back to me :wink:


#8

Running win 7 64 bit dvd fab crashes when initially reading blu ray disk . (The taking of pelham, Battlestar Gallactica, etc.)

DVDFab 6.1.2.5 (2009/11/05  19:43:38)

 0m 36.93s: detected blu-ray
 0m 36.93s: drive F
 0m 36.95s: volume label PELHAM_123
 0m 49.46s: root 8CC008F308554BA2_VOLUME_SET_ID:PELHAM_123:PELHAM_123:PELHAM_123
 0m 52.01s: aacs 1 bd+ 0
 0m 55.31s: got discinfo
 0m 55.56s: got bdmv
 0m 55.62s: got agid
 0m 55.92s: sent host cert chal
 0m 56.00s: got drive cert chal
 0m 56.86s: got drive key
 0m 57.98s: got host key signature
 0m 58.00s: verified drive signature
 0m 58.00s: verified host signature
 0m 58.51s: sent host signature and key point
 0m 58.51s: got bus key
 0m 58.56s: got volume id
 0m 58.56s: got volume id mac
 0m 58.56s: volume id is correct
 0m 58.56s: got vid
 0m 59.26s: got vuk
 0m 59.32s: got unit key 4


DVDFab 6.1.2.5 (2009/11/05  19:29:32)

 0m 09.40s: detected blu-ray
 0m 09.76s: drive F
 0m 09.76s: volume label BSG_THE_PLAN
 0m 13.31s: root 8CBFE7F743ABF141_VOLUME_SET_ID:BSG_THE_PLAN:BSG_THE_PLAN:BSG_THE_PLAN
 0m 14.76s: aacs 1 bd+ 0
 0m 15.31s: got discinfo
 0m 15.50s: got bdmv
 0m 15.56s: got agid
 0m 15.84s: sent host cert chal
 0m 15.92s: got drive cert chal
 0m 16.34s: got drive key
 0m 17.03s: got host key signature
 0m 17.03s: verified drive signature
 0m 17.03s: verified host signature
 0m 17.54s: sent host signature and key point
 0m 17.54s: got bus key
 0m 17.84s: got volume id
 0m 17.84s: got volume id mac
 0m 17.84s: volume id is correct
 0m 17.84s: got vid
 0m 18.37s: got vuk
 0m 18.43s: got unit key 7

Faulting application name: DVDFab.exe, version: 6.1.2.5, time stamp: 0x4ae6caa8
Faulting module name: DVDFab.exe, version: 6.1.2.5, time stamp: 0x4ae6caa8
Exception code: 0xc0000005
Fault offset: 0x00160b7f
Faulting process id: 0x11b4
Faulting application start time: 0x01ca5e788d8bebba
Faulting application path: C:\Program Files (x86)\DVDFab 6\DVDFab.exe
Faulting module path: C:\Program Files (x86)\DVDFab 6\DVDFab.exe
Report Id: d7d99272-ca6b-11de-bb7c-001fbc012d93

:confused:


#9

[QUOTE=docgoo1;2462196]Running win 7 64 bit dvd fab crashes when initially reading blu ray disk . (The taking of pelham, Battlestar Gallactica, etc.)

DVDFab 6.1.2.5 (2009/11/05  19:43:38)

 0m 36.93s: detected blu-ray
 0m 36.93s: drive F
 0m 36.95s: volume label PELHAM_123
 0m 49.46s: root 8CC008F308554BA2_VOLUME_SET_ID:PELHAM_123:PELHAM_123:PELHAM_123
 0m 52.01s: aacs 1 bd+ 0
 0m 55.31s: got discinfo
 0m 55.56s: got bdmv
 0m 55.62s: got agid
 0m 55.92s: sent host cert chal
 0m 56.00s: got drive cert chal
 0m 56.86s: got drive key
 0m 57.98s: got host key signature
 0m 58.00s: verified drive signature
 0m 58.00s: verified host signature
 0m 58.51s: sent host signature and key point
 0m 58.51s: got bus key
 0m 58.56s: got volume id
 0m 58.56s: got volume id mac
 0m 58.56s: volume id is correct
 0m 58.56s: got vid
 0m 59.26s: got vuk
 0m 59.32s: got unit key 4


DVDFab 6.1.2.5 (2009/11/05  19:29:32)

 0m 09.40s: detected blu-ray
 0m 09.76s: drive F
 0m 09.76s: volume label BSG_THE_PLAN
 0m 13.31s: root 8CBFE7F743ABF141_VOLUME_SET_ID:BSG_THE_PLAN:BSG_THE_PLAN:BSG_THE_PLAN
 0m 14.76s: aacs 1 bd+ 0
 0m 15.31s: got discinfo
 0m 15.50s: got bdmv
 0m 15.56s: got agid
 0m 15.84s: sent host cert chal
 0m 15.92s: got drive cert chal
 0m 16.34s: got drive key
 0m 17.03s: got host key signature
 0m 17.03s: verified drive signature
 0m 17.03s: verified host signature
 0m 17.54s: sent host signature and key point
 0m 17.54s: got bus key
 0m 17.84s: got volume id
 0m 17.84s: got volume id mac
 0m 17.84s: volume id is correct
 0m 17.84s: got vid
 0m 18.37s: got vuk
 0m 18.43s: got unit key 7

Faulting application name: DVDFab.exe, version: 6.1.2.5, time stamp: 0x4ae6caa8
Faulting module name: DVDFab.exe, version: 6.1.2.5, time stamp: 0x4ae6caa8
Exception code: 0xc0000005
Fault offset: 0x00160b7f
Faulting process id: 0x11b4
Faulting application start time: 0x01ca5e788d8bebba
Faulting application path: C:\Program Files (x86)\DVDFab 6\DVDFab.exe
Faulting module path: C:\Program Files (x86)\DVDFab 6\DVDFab.exe
Report Id: d7d99272-ca6b-11de-bb7c-001fbc012d93

:confused:[/QUOTE]

Hi docgoo1,
I am a little confused here also, unless I am mistaken (and I hope some one corrects me)[B]Faulting application path: C:\Program Files U[/U]\DVDFab 6\DVDFab.exe[/B] but isn’t x86 the 32 bit version of win 7.
Any way, try disabling preview in common setting and see if that works, if it does not work, then if you save the Fab updates, start working backwards until you find one that does work.


#10

[QUOTE=touchdown_1;2462215]Hi docgoo1,
I am a little confused here also, unless I am mistaken (and I hope some one corrects me)[B]Faulting application path: C:\Program Files U[/U]\DVDFab 6\DVDFab.exe[/B] but isn’t x86 the 32 bit version of win 7.
Any way, try disabling preview in common setting and see if that works, if it does not work, then if you save the Fab updates, start working backwards until you find one that does work.[/QUOTE]

You are not wrong my friend, x86 is a 32 bit system :iagree:


#11

you seeing x86 because of win 7 64 bit ability of running 32 bit applications.
http://www.techsupportalert.com/content/how-windows7-vista64-support-32bit-applications.htm:disagree:


#12

disabling preview is not an option, if ypu can not get to the application because it crashes with blu ray. Copies dvds perfectly


#13

[QUOTE=docgoo1;2462220]disabling preview is not an option, if ypu can not get to the application because it crashes with blu ray. Copies dvds perfectly[/QUOTE]

You should be able to turn the preview off by going into common settings (Before) you put the Blu-ray disc into your drive.


#14

Tried that no go.


#15

OK, correct me if I am wrong, were you using Vista before, and did you have problems with backups of BD.
then you migrated to win 7, and you not been successful backing up BD with the new OS.
is this about right.
because what I am thinking is that there is a conflict of the 32 bit partition and Fab, in particular the virtual portion of 32.
Can you try a rip from the 64 partition to see where that goes.


#16

[QUOTE=docgoo1;2462218]you seeing x86 because of win 7 64 bit ability of running 32 bit applications.
http://www.techsupportalert.com/content/how-windows7-vista64-support-32bit-applications.htm:disagree:[/QUOTE]

DVDFab will run on a 64 bit system, so not sure why you think you need to use that ability.


#17

I am not using that ability win 7 does that by default., your friend suggested that. Dvd fab does not come in the 64 bit flavor. So indeed dvd fab is 32 bit software There is no x86 partition this was a clean install. I had no trouble with vista
…
Under Windows 7 / Vista 64, 32-bit applications run on top of an emulation of a 32 bit operating system that is called Windows on Windows 64, or WOW64 for short. WOW64 intercepts all operating system calls made by a 32 bit application.

For each operating system call made, WOW64 generates native 64 bit system calls, converting 32 bit data structures into 64 bit aligned structures. The appropriate native 64 bit system call is passed to the operating system kernel, and any output data from the 64 bit system call is converted into a format appropriate for the calling application before being passed back.


#18

No I think you might have misinterpreted what I said, I don’t recall the post, but I tried loading 64 bit on my rig, and even though I meet the requirements, I had a problem that I just did not want to deal with.
but I don’t ever recall saying that win 7 didn’t come 64 capable
because I was looking forward to loading 64 as I use 4 gigs currently, and would load more if I had 64 installed.
so not sure what post /statement you are referring to :confused:


#19

I think you are just a little confused how a 64 operating systems works. I was to until win 7 64 bit was installed and took a look at the file structures and did some research. I emailed the software architect and supplied him with information about this problem. Thank you for your help. Any helpful suggestions would still be appreciated.:bigsmile:


#20

The new beta took care of the problem.