I'm running Windows XP Home Edition and when I go to turn it off at night it won't shut down. It gets to a Windows screen that says "Saving your Settings" and stays there all night.....and there's nothing I can do to change this screen.....no CTRL, ALT, DELETE or anything will affect this screen. It stays right there and won't shut down....about 3/4 of the time this happens........sometimes it goes ahead and shuts down correctly.....but that's rare.
I have to do a "hard" shutdown in order to get it turned off.
I would appreciate your assistance with correcting this problem.