Why my New 1620pro cant read any dvd/cd?

The hardware was stated working properly…anyone can help me?I jut bought it few days ago.

And it also cant write any file into the dvd+R because it cannot detect any disc

Post the text output of Nero Infotool as text file attachment using the Manage Attatchments button so we can have a look at your config.

Sounds like it could be a power issue. Other users have reported this happening. Try swapping the power line it is on currently with a different one and see if that helps matters any. :slight_smile: