OK, I want to upgrade to DVD FAB PLATINUM 5 and the rig marole to go through is awful. 1. have changed my email address since buying the program many years ago.2. Dont know order number.3. Which credit card did I use?I have my old registration key that I double click and I just get the previous version. Good grief, now what???:eek:
If you have changed your email address, Fengtao simply asks that you contact the company for assistance. I donâ€™t consider that to be a hassle. They need to change your email address in their database.
They can’t help you until you contact them and explain the problem.
Your order# may be listed on the About screen.
Licensed to John Doe (123456789).
Oh thank you! I hope that will be my order number, I searched old visa bills last night (early morning hours) and became quite frustrated by it all. Of course I should keep better records.
Will try that now.
It WORKED. it was my order number. Sorry for overreacting in first post. So simple when you know!
In case it helps, I keep a special folder in my mail reader for serial numbers and online software orders - makes reinstalling or upgrading much easier.
Yes, I used a webmail based (goole, yahoo or hotmail) to keep all my serial numbers and online orders too…
That way, I can refer back to them if I need to make upgrade or other information.
They are secured, of course with a good password.