Why is Nero shutting down when I insert my DVD to be copied?

Hi Everyone

I have been playing allot on my new computer and it seems great but I am having trouble with trying to copy a DVD with Nero Start Smart.

I launch Nero then press “Copy DVD” in Favourites, I then insert the DVD I want to copy and Nero tries to read/copy the DVD but Nero then just shuts down??

I am hoping you may have a solution as to why this may be happening.

I hope you can help.

Thank you

Can anybody help me?


What kind of DVD are you trying to copy? What version of Nero are you using?