Re: Why get pink screen for main movie
Postby Willer Â» 11 Mar 2015, 09:47
Generally if our program used the patch to copy, this issue seldom happens, because the patch fixed the main movie title number.
But if you get the pink screen, there are two reasons:
1)the program didn't use the right patch and finished the copying, for example, the program failed to access our server to download the patch we made.
2)in a few times, even if the program used the right patch, but the relevant data failed to be modified for some unknown reason.
Because the new protection is improved continually, to save your blank discs, we suggest the users copy DVD to hard drive first and playback the copied DVD on hard drive and check if it is ok, you can refer to http://www.idealdvdcopy.com/copy-dvd-hard-disk.htm , if ok, then burn from the copied DVD on hard drive(choose "From hard disk..." from the "source" dropdown list of our program and select the "VIDEO_TS" folder of the copied DVD on your hard drive as the source to burn).
If you met any problem like pink screen, not burn, please load the original disc as source and click the icon on the left top of the window of Ideal DVD Copy, then click "Export bup files" to export a .buz file and send it to us for help. And also load the copied DVD in problem as source as source and export its .buz file to us. After we receive these files, we can help you solve the pink screen or other problem.
If you already met the pink screen problem, please follow the above to export the relevant files to us for help. It is better to send the email to email@example.com .