[QUOTE=devilsclaw;2264261]Just the way the message was worded, sounded suspect, and as we all know scammers, virus makers, malware makers, are notorious for the bad spelling while trying to trick people.
as for checking the network card, if it has died, you can try to swap a either net cable with another computer that works. if her system is still messed up its most likely the either net card. or the drivers got corrupted some how.
there is another possibility which is the tcp/ip stack, it can get corrupted.
if you test out the system with another network cable and it does not work, I can try and find the documentation on how to reset the stack.
the other way to test if its the system or network card it to swap network cards with another system. but if your unskilled at that you will want to have someone else do it. also trying the network card in another pci slot, that is if its not built onto the mother board, could get it working again.[/QUOTE]
This should keep me busy for a couple of hours…thanks devil…I’ll post on here what I find…hopefully we’ll be able to solve this problem for her.
Can some of this be determined by looking in the Device Manager?