[QUOTE=devilsclaw;2264245]My wife's office computer say's it is "unable to connect to IE".
is that the exact wording ?
I'll have her call me and tell me EXACTLY what it's telling her when she tries to connect to the internet.
windows would not give that message validly. sounds like there is something else trying to trick you.
I don't understand what you're saying here devil...
like previous poster said have your tried other browsers like FireFox, Opera, Netscape, Safari, Chrome.
I'll see if the company will allow this another browser to be used. Sort of doubt it.
the other thing could be that the either net cable or card has gone bad on the computer, or the port in the router has died.
No one has messed with the net cable....but will check. Maybe there is an empty port on the router that can be used instead.....will check on that as well.
but with the message you posted i would guess malware
I'll see if they can download Malwarebytes and run it to check on this. I also suspected the NIC may have gone bad. Can the status of the NIC be determined by looking in Device Manager? If not, is there another way to check to see if it's working without going to the trouble of replacing the NIC?
I'm well aware of FF3 and Safari......I use both at home every day....I like Safari the best.