I am helping a client Restore a Gateway Desktop PC model GT4024,
s/n XRB6621013838; the Restore DVD p/n 107230 arrived Defective (severe scratches), and thus unusable.
Have been through ** 4 ** tech. support people via phone at Gateway, Live Chat, and now e-mail with Gateway; they allege "Restore DVD no longer available as Gateway PC is too old (2006), and to talk to Local Retailers for Replacement DVD. Local Retailers informed me “we do not keep inventory of Gateway Restore DVDs.”
Any ideas where to obtain the Restore DVD p/n 107230? This is very poor performance on Gateway’s part!
Richard in Louisiana