Where is it?

hi, fitted my new dvd writer power light is showing but it wont open the disc tray and the pc does not pick it up?
what have i done wrong?
it is connected via a sata cable.:frowning:

If the tray cannot open, there is some sort of mechanical problem in the opening mechanism. If the drive is brand new, maybe is a good idea to get a RMA immediately from the store where you bought it :slight_smile: