@ sensibill & samj,
Perchance when you placed your order with SlySoft for AnyDVD/CloneDVD did you provide a valid confirmed working E-Mail address?
When you placed your order did you receive the â€œThank You For Your Order" page? It is very likely that your order simply was declined. You should read what is written on the page after you have placed your order. If there is something like "Sorry, It Didn't Work!" you shouldn't expect to receive a Registration Key download link.
Do you have and type of Anti-Virus or SPAM filtering software programs installed? Many of these Anti-Virus or SPAM filtering software programs â€œQuarantineâ€ E-Mails. Suggest checking your Spam/Junk folders. Registration Keys E-Mails sometimes end up there.
Also suggest that you check your Internet Service Provider Web Mail Inbox Message Center to ensure that your SlySoft E-Mail isnâ€™t somehow â€œStuckâ€ there.
Also have you contacted your Credit Card provider and enquired if SlySoft has actually billed you for AnyDVD/CloneDVD? Their Telephone Number is on the back of your Credit Card. If SlySoft hasnâ€™t billed you for AnyDVD/CloneDVD is a sure indication that something was flawed during the ordering process.
PS â€“ As pointed out by Forum member Bjproc in another Forum posting please refrain from double posting.