[QUOTE=webscott;2298373]There seems to be a few issues here. 1st in this day and age you used a check for a mail order. You do not have paypal (which is protection like a credit card) and you said you have an attorney that if is for real should advise you to at the very least open a paypal account. You always take a risk with a check.
I do wish you luck and I do hope that you get the problem solved. And as has been said before this might not be the right place to talk about this. this is not an avangate website.
Yes, I agree. But to tell you the truth, I never ran into a problem such as this. Most companies that I have dealt with in the past except: â€œDiscoverâ€. But Avangate didnâ€™t. And I have on a few other occasions sent in a check to cover software with other companies and had â€œnoâ€ problem with the transaction: (the party receiving, cashing and sending my order). Iâ€™ll just have to chalk this up as a learning experience and be thankful that it had been only $60 and not a much higher amount. But it still makes my blood boil.
I contacted Avangate again last night and talked to them by phone. Again they had said they have all the info needed, and that they would rectify this issue for me. This morning I checked my email and had two responses from them: (1) They canâ€™t find my order, (2) The transaction is still pending, and when they receive my check, theyâ€™ll send me a confirmation code.
â€œI GIVE UPâ€.
Like I had previously mentioned, Iâ€™m new here to the forum and after getting no where with this company, I didnâ€™t no anywhere else to seek help or advice, outside of taken legal action. I didnâ€™t mean to bum anyone out and if I had, Iâ€™m sorry. Iâ€™ll just let my cousinâ€™s husband see what he can do for me and hope that this company continues to offer a cutback, free version of their program. If not, Iâ€™m screwed!