This is my first post and I was hoping to get some advice on a weird problem I'm having with my PC.
I have two Lite-On burners, one is a CDRW (32123) and the other is a DVDRW (411S). I have had the CD Burner for 2 years or more and the DVD Burner for about a year and a half. I've used both drives to burn data, music, and movies with no problems until now.
The problem I am having now is when I insert any kind of disc (CD-ROM, written CD-R, DVD, DVD+RW, DVD Movie) into the DVD Burner or any kind of CD in the CD drive the system will sometimes hang. Sometimes it can read the disc just fine but most of the time the system will totally hang and I have to reset it. I have not been able to write a CD with the CD Writer or a DVD with the DVD Burner since this started happening.
Both drives are usign the latest firmware available from Lite-On. I have read that some Users are having problems with FS0K (the latest formware for the DVD burner) but that wouldn't explain the problems with the CDRW drive, would it? I am thinking I am having a system driver, hardware, or firmware problem and don't know where to go from here.
System is custom-built running Microsoft Windows XP Professional SP1. The drives are IDE and are connected to the same channel (DVD = Master, CD = Slave). The other channel has a hard drive connected to it and nothing else.
I am using the same brand media that I have burned successfully to before (Maxell CDRW and Maxell DVD+RW).
Previously I used Nero 5.5 and InCD3 with no problems and upgraded to Nero 6.6/InCD 4 recently. This is the software recommended by Lite-On.
Lite-On's technicians thought it was a problem with the laser and that the drive is just worn out. I don't use my burners that much so I doubt this is the case and it wouldn't explain why sometimes I can play a disc ok and other times the system hangs completely.
I can boot my system usign another hard drive to Windows Milennium Edition for diagnostics but haven't tried that yet sicne my burners ahve always worked fine under XP Pro.
Any advice would be greatly appreciated. Thanks for your time!