Weird problem with Liteon 20A1P

[qanda]This thread is about the Lite-On LH-20A1P. Click here to see full specs[/qanda]For the past 1 week i have been facing this strange problem with my Lite-On 20A1P. It started with the drive disappearing from my computer but that issue automatically resolved itself after a couple of reboots. What is happening now is whenever i try to burn a DVD, the burn process quits midway with the error message “Reset Occurred”, followed by “Drive not ready” and “Burn process failed”. I am using Nero 8 Ultra. Nero did hang once during the burn process which stopped at 85%. after that the burn process stops at 1-2% with the error messages that i mentioned. i uninstalled the drive from device manager and reinstalled it. i also upgraded the firmware from KLON to KLOP, but to no avail. My hard drive is choc-a-bloc with important data that desperately need to backup and i can’t afford a new drive now. I have been using Sony/Moserbaer DVD-R media, tried others as well but that didn’t help. Please help me out of this!
Here’s the log from the last failure:

9K2K-578A-1189-KX7X-7C19-52C0-****

Windows Vista 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.3.6.0
Internal Version: 8, 3, 6, 0

Recorder: <LITE-ON DVDRW LH-20A1P> Version: KL0P - HA 1 TA 4 - 8.3.6.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: <QF6528P TGC627E >Version: 1.0 - HA 1 TA 2 - 8.3.6.0
Adapter driver: <SCSI> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : QF6528P TGC627E 1.0 a5fgg99n Port 5 ID 0 DMA: Off

=== CDRom-Device-Map ===
QF6528P TGC627E H: CdRom2
LITE-ON DVDRW LH-20A1P F: CdRom4

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2046MB (2095184kB)
Free physical memory: 1445MB (1480120kB)
Memory in use : 29 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

7.9.2008
ISO compilation
3:44:18 PM #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

3:44:18 PM #2 Text 0 File Isodoc.cpp, Line 6713
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

3:44:18 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

3:44:18 PM #4 Text 0 File Burncd.cpp, Line 3568
Turn on Disc-At-Once, using DVD media

3:44:18 PM #5 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator ‘CUDFSettingsValidatorDVD’
ParamMode = ‘automatic’, changing UDF partition type from ‘physical’ to ‘physical’
Changing UDF revision from ‘1.02’ to ‘1.02’

3:44:18 PM #6 Text 0 File DlgWaitCD.cpp, Line 311
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2089855 (464:24.55, 4081MB)

3:44:18 PM #7 Text 0 File DlgWaitCD.cpp, Line 323
Write in overburning mode: NO (enabled: CD DVD)

3:44:18 PM #8 Text 0 File DlgWaitCD.cpp, Line 2948
Recorder: LITE-ON DVDRW LH-20A1P, Media type: DVD-R
Disc Manufacturer ID: <MCC 03> <RG20 >
Disc Application Code: 64, Disc Physical Code: 193

3:44:18 PM #9 Text 0 File DlgWaitCD.cpp, Line 497
>>> Protocol of DlgWaitCD activities: <<<
=========================================

3:44:18 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 754
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2089856 (2089856) = #2089856/464:24.56
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2089856 blocks [F: LITE-ON DVDRW LH-20A1P]
--------------------------------------------------------------

3:44:18 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 956
Prepare [F: LITE-ON DVDRW LH-20A1P] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4280025088, ISRC “”
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2089856 | 0 | 0x00
2089856 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

3:44:18 PM #12 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

3:44:19 PM #13 Text 0 File Burncd.cpp, Line 4359
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

3:44:19 PM #14 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

3:44:19 PM #15 Text 0 File Burncd.cpp, Line 4481
Cache writing successful.

3:44:19 PM #16 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

3:44:19 PM #17 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 8x (11,080 KB/s)

3:44:19 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2673
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

3:44:19 PM #19 Text 0 File DVDR.cpp, Line 3297
Recording mode: Sequential Recording Mode

3:44:19 PM #20 Text 0 File DVDR.cpp, Line 3451
Start write address at LBA 0
DVD high compatibility mode: Yes

3:44:19 PM #21 Text 0 File Cdrdrv.cpp, Line 10187
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
Outer Limit of Data Recordable Area: 26127F h
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0, Extended part version: 33
Start PSN of the Extra Border Zone: 0 h
Start PSN of Physical format information blocks in Extra Border Zone: 0 h
Media Specific [16…783]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 ....0@P...!.... 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 01 40 C1 FD 9E D8 52 00 - 02 85 0D 0E 88 9A 80 00 .@....R......... 03 4D 43 43 20 30 33 00 - 04 52 47 32 30 20 20 00 .MCC.03..RG20... 05 88 80 00 00 00 02 00 - 06 09 0B 14 87 78 90 00 .............x.. 07 88 80 00 00 00 00 00 - 08 08 13 0D 11 0C 08 00 ................ 09 95 07 0E 0B 78 88 00 - 0A A0 00 20 00 20 10 00 .....x.......... 0B 06 1A 17 86 67 85 00 - 0C 99 AB 3A 83 20 32 00 .....g.....:..2. 0D 00 00 D0 00 00 00 00 - 0E 0A 24 35 2F 29 1A 00 ..........$5/).. 0F 50 1B 29 17 97 B5 00 - 10 88 80 00 00 00 00 00 .P.)............ 11 00 00 00 00 00 00 00 - 12 09 2E 37 2F 29 19 00 ...........7/).. 13 50 1B 29 17 97 B5 00 - 14 88 80 00 00 00 00 00 .P.)............ 15 00 00 00 00 00 00 00 - 16 09 3F 44 3D 24 29 00 ..........?D=$). 17 60 1F 2F 1D 97 B5 00 - 18 88 84 00 04 00 04 00 ../…
19 00 00 00 00 00 00 00 - 1A 08 57 46 42 27 24 00 …WFB’$.
1B 70 1F 2B 0F AA B5 00 - 1C 88 84 00 04 00 04 00 .p.+…
1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

3:44:19 PM #22 Text 0 File DVDR.cpp, Line 3589
Reserved Track size: 2089856 (1FE380h, 4081MB) -> return code 0

3:44:19 PM #23 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

3:44:57 PM #24 Text 0 File Cdrdrv.cpp, Line 1411
15:44:57.156 - F: LITE-ON DVDRW LH-20A1P : Queue again later

3:44:57 PM #25 SPTI -500 File SCSIPassThrough.cpp, Line 214
CdRom4: SCSIStatus(x00) WinError(1167) NeroError(-500)
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x190c0080: Len x10000
0x22 00 20 00 00 00 00 00 00 20 00 08 00 00 00 00
0x08 00 6C 08 0F 03 32 0D 14 02 00 00 01 00 00 01
0x01 00 22 00 1B 00 00 00 00 00 00 1B 00 08 00 00

3:45:03 PM #26 SPTI -1114 File SCSIPassThrough.cpp, Line 214
CdRom4: SCSIStatus(x02) WinError(0) NeroError(-1114)
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
Buffer x0a3f6940: Len x10000
0x22 00 20 00 00 00 00 00 00 20 00 08 00 00 00 00
0x08 00 6C 08 0F 03 32 0D 14 02 00 00 01 00 00 01
0x01 00 22 00 1B 00 00 00 00 00 00 1B 00 08 00 00

3:45:03 PM #27 CDR -1114 File Writer.cpp, Line 306
Reset occurred
F: LITE-ON DVDRW LH-20A1P

3:45:13 PM #28 Text 0 File DVDR.cpp, Line 3857
EndDAO: Last written address was 31 (1Fh)

3:45:13 PM #29 CDR -1033 File WriterStatus.cpp, Line 292
Drive not ready
F: LITE-ON DVDRW LH-20A1P

3:45:13 PM #30 TRANSFER -24 File WriterStatus.cpp, Line 292
Could not perform end of Disc-at-once

3:45:13 PM #31 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 8x (11,080 KB/s)

3:45:18 PM #32 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

3:45:18 PM #33 Text 0 File Cdrdrv.cpp, Line 11450
DriveLocker: UnLockVolume completed

3:45:18 PM #34 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

Red flag: “Reset occurred”

This could indicate a wiring problem, e.g. bad cable or cable not making good contact. It may not be getting enough power; what is the wattage listed on the P/S?

The drive may have developed a fault. If you have another PC, test the drive with it.