Weird problem probably codec/sowtware but cannot resolve assistance appreciated

hello all new old boy here i have dvd player in pc plays all my normal uk and purchased in thailand/portugal dvd’s but i have a dvd made by zoomarine in portugal of wife with dolphins etc etc abnd i want to grab some frames for printing however this dvd will not play on the pc yet it plays on all the other dvd players in the house (comes up with incompatable message from windows tried anydvd and infranview and a self loded list of codecs but i am not pc literate so may be doing wrong things

elp!!!

Welcome to the forums…:slight_smile:

What type of player do you have in your pc, if it’s older, it may not support the media it was burnt on.