Wd my book 2tb

vbimport

#1

hi I bought a western digital my book 2tb a few months back, last week it wouldn’t let me access it so I sent it back to them for repair, I have received it today but now I get a I/o error message? it shows up in the connected drives but I cant format or see the drive in drive manager etc?
can anyone help?:confused:


#2

Hi md74,

Do you get the error message when you first attach the drive?

What does the error message say?

I assume the drive is attached via USB2 or USB3.

Regds, JR


#3

hi it says system error I/o cant complete I have tried different ports usb 3 and 2 I have also tried to load swartware from wd but it says cant check drive?


#4

It sounds to me as if the drive is still faulty and you should get back to WD.

Regds, JR


#5

ok I think I will send it back