Agree with CDan, if you can return it, do so
My D5160 is over a year old so I can't return it. I don't think I have exceeded the HP spec "duty cycle" [60 disks a year] but have come close. It does print well enough on conventional inkjet hub printable media and therefore I have little to complain about. What seems strange to me is the obvious design oversight regarding the glossy surface. This media seems to have been available for several years and HP overlooked support for it.
HPâ€™s Imaging and Printing Group is about 5 min from my location. I hope their ears are burning
Perhaps a few "fans" could pay our local HP printer design group and give them a reality check!? Anybody for a meet up?
Researched the HP98 black cartridge this printer uses and discovered it's pigment ink. Pigment ink does great text, but I found it doesn't work on watershields.
Another possible design flaw, although this printer was designed primarily for printing on paper. So the question arises, "Why don't you sell a version of this printer designed specifically for disk media?" Seems like a no-brainer to me.
<rant>A considerable group of people on this forum are using a number of work-arounds to get proper service from their printers and ink. My speculation is that the age of ever cheaper printers is (or ought to be) over. The time is ripe for building a printer that will last five years or more before being an addition to our landfills. And PLEASE, do the right thing with ink. 5 mm of ink in NOT worth $25 !!!! Don't try to make up the cost of cheap printers with the cost ink. </end rant>