Unfortunately I bought the drive with my debit card so there will be no refund =\
In response to those who suggested contacting the better business bureau, it would make sense that numerous people have, by now, contacted the BBB regarding this company. You don't piss off that many people and not get reported. Many of the reports on www.resellerratings.com suggest that the BBB was contacted and that pcontime/infinity plus simply ignores the complaints that are filed and continues to operate in the same shady manner.
If any of you have time you should call this place just for kicks and see what I mean. The customer service/sales rep there is a the biggest doochebag on the planet. He's rude and doesn't give a shiz about the customer. Most of his responses are one liners and he has an accent that makes him sound like one of those mexicans they import to the USA to work for $.10/hr.
Here's the number: 800.219.5096 (press 1 for sales - all the extensions go to the same guy)
Ask them questions about whether they will modify an order you placed a few days ago, or why their service is such rubbish (the cs/sales rep will probably start arguing with you).