W2000 don't recognize my new benq 1621 external DVD

Just buy my new BENQ 1621 external DVD-RW. W2000 (SP4) failed to install the USB driver and don’t recognize the drive. Any suggestion?


Do you have USB2 support installed? Device manager should report a “standard enhanced PCI to USB host controller”

Win2K is known for dodgy USB device recognition. If USB2 support is functoning, look for any USB devices showing with a “!” . Other than the USB2 support, there’s no particular driver needed. Unplug the drive before installing USB2.

A quirky driver can this make a nightmare.