Vista BSOD's with no apparent reason (STOP: 0x00000124)

vbimport

#1

Hiya. :slight_smile:

For the past 3 or 4 days, about once a day, I will get a random Blue Screen Of Death. At the time of death, either I had returned from a short outing and awaken the computer from sleep mode; or the computer will remain in a full “On”, I will move the mouse, and I will get a BSOD. It seems to usually happen when I’m playing music or I have Windows Media Player running [I almost always have music playing], but it has happened when WMP was closed [I think while Windows has been redrawing some part of the interface].

The STOP codes:
“0x00000124 (0x00000000, 0x872D53F0, 0xB27A4000, 0x00000175)”

No specific device or system file is mentioned in the Blue Screen, and the Windows Problem Reports and Solutions tool hasn’t been able to help much.

My computer: hp pavilion dv9308nr notebook with Windows Vista Home Premium Service Pack 1. Specifications: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00875627&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3370371

I’m currently running 3 GB of memory [from the original 2x512 to 1x1 + 1x2GB]. I do use the Ethernet capabilities of the nVidia chipset to connect to my school’s network. My BIOS is the latest version [F.40].

I have ensured that the computer isn’t overheating by checking the temperatures, and they are within ranges that I expect.

Potentially useful driver information:

I was using Forceware 167.xx, now Forceware 98.xx [the original drivers] for the GeForce Go 6150.

I am now using standard Microsoft drivers for the SATA and PATA capabilities of the nForce 430.

The Networking Controller is running on version 67.8.9.0.

The Conexant audio drivers are 4.33.1.60, after having been rolled back from an updated version.

Things I have tried/will be trying:

--Remove the nVidia Network Access Manager
--updating/rolling back video, audio, and network "card" drivers
--doing a Disk Check [ScanDisk]
--trying the following KB Article: http://support.microsoft.com/?scid=kb%3Ben-us%3B952681&x=13&y=13
--removing a potential rogue USB device

Any other suggestions or comments are welcome. :slight_smile:


#2

Okay, I can suggest two things. first, uninstall all your video drivers, don’t reboot yet, run driver sweeper to get ride of all the old nvidia crapola. Reboot and install [U]the latest nvidia drivers[/U]. There was a recent study that said ~40% of BSOD’s were from nvidia drivers!. I’ve also had some instant reboots recently and the latest drivers seem to be fine, hella annoying.

Secondly, run memtest86+ for a couple hours to make sure your ram isn’t producing any errors.


#3

This issue appears to be common and there are speculative solutions rampant everywhere.

Some appear to have found a solution by disabling the onboard audio in the BIOS.

Others speculate that if the [B]C1E Enhanced Halt State[/B] setting in some BIOS is set to disable, the issue is resolved.

Further speculation reports relief from turning on 32-bit Disk Access through your BIOS.

Dell reports that a BIOS update corrects this issue on their systems.

No definitive solutions were encounterd during my searches.


#4

wow Albert, that system is old, hehe just checked its specs. can I intereset you in building your own system, we love to argue here in the hardware forum on new systems, lotttsaa fun!


#5

I told you to sell it when you got it back from HP, the video chip is faulty, thats why they recalled them. Send it back to HP to fix it before it is out of warranty and then sell it.


#6

Actually, it’s behaving for the time being. I’ll keep you posted on the situation. Thanks for the suggestions, you all. :slight_smile:


#7

It seems you are not alone Albert with the BSOD’s

http://forums.nvidia.com/index.php?showtopic=36079 check out post #'s 11 and 21

http://search.live.com/results.aspx?mkt=en-US&q="vista%20stop%200x00000124"&FORM=BMMENO

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1516467&SiteID=17

hot fix might work for you but if you have SP1 it might already be in there???
http://support.microsoft.com/kb/952681


#8

Thanks for the links, getit29. I’ll check them out more thoroughly when I get the time this week. :slight_smile: