Video quality upgrade please help

i regularly watch programmes on 4oD (channel 4 online archive) and the shows i watch all stream in a really poor quality, my laptop is a dell only a year an half old i was hoping someone can help me make the quality slightly better as the pixels make it very hard to enjoy the show

if anyone could help it would be much appreciated

also i am fairly computer ‘dumb’ so lamens terms are prefered!

thank you!

Did it ever stream with good quality?

Moved to Newbie forum since unrelated to storage hardware.


Do you watch it via a wireless connection (rather slow) or via a network cable (rather fast)?
What is the bandwith speed that your Internet Service Provider (ISP) promised?

Some streaming sites have a button that allows you to pick a higher resolution stream, for example 420p or 480p vs 320p. It’s usually in the lower right hand corner of the player.