Video Capture from Canon Cam

I have tried to video capture from a Canon video recorder, set to record on (ESP) Extended Short Play, and I can’t capture any video. I have tried Nerovision 2, Roxio’s 6, and Pinnacle Studio 9. Roxios was the only program that was able to capture something (garbage) unable to see it on the screen after it was captured. Are there any programs out there that allows you to video capture from video that was shot with video recorder using the Extended Short Play option? Extended Short Play allows you to record more video on the same roll of film. If the film is to record for 1 hour by default, if you use Extended Short Play, you can record for 2 hours. I’m not familiar with video capturing, this is my first attempt and need help. any info. will be appreciated.