Very Weird Plextools Problems-HELP!

vbimport

#1

I have Plextools Pro installed(2.11), whenever I copy a disc using Plextools it copies fine. However, when playing it back(no matter where), I get a very noticable tick tick tick that is very audible. It makes this sound about 2-3 times per second on any song, making the disc not usable.

I am using TDK(probably Ritek) media. The rom is a Lite-on and the drive is the Plextor Premium.

If I use Nero of Feurio, I have no problems. I’ve reinstalled twice. Just ran an error test on the latest bad disc and had:

C1-2403, C2-0 and CU-0.

Can anyone help me on this, or has anyone had this happen? Earlier when I was exiting the program, I accidently tried to quit the program while the disc was playing(which should be no bid deal), and got a blue sceeen saying “windows has been shut down to prevent damage, please restart”.

I have no viruses, etc. Running XP, 2.8 P4 1024megs PC3200 ram.

Plextools was one of the reasons I bought the premium. I thought it was a strong piece of sotware.

Suggestions very much appreciated. Thanks!!


#2

What happens if you rip the tracks first and then burn them as an image, i. e., do the ticks appear in the wave files?


#3

@jreed

Same with me. When I posted those problems nobody knew a solution. I even RMA’d my Premium, the new machine showing same effects. I simply do not use Plextools anymore and never had any audible ticks again.


#4

Run [COLOR=blue]PX Info, save the log and send it to Plextor.

I’ve been using PT for quite a while now and never had any issues w it.
Which means what ? You need to find out what’s in your system that causing such troubles, right ?
So, don’t panic, just contact Plextor.[/COLOR] :wink:


#5

Thanks for the replies. I just ran PXinfo and sent it to Plextor. Since I now know I am not alone on this one, I’ll make sure to post the outcome of my request to Plextor.

I honestly don’t know what I’d do without this forum!!! Thanks once again!!!


#6

Originally posted by jreed

I just ran PXinfo and sent it to Plextor.

I’ll make sure to post the outcome of my request to Plextor.

Good.

Yes, pls do that. :smiley:


#7

Here is what Plextor said to try first:

Please update your motherboard bios and eide controller drivers from your motherboard mfgr. Also, try adding a jumper to the DMA pins on the back of your drive, as some ide controllers work better in that mode.

Plextor America Support Team - Jack

My system is a Dell and they tell me I have the latest BIOS. I am not sure what he means by eide controller drivers?? I can certainly add the jumper on the DMA pins.

How do I go about the first two items? Any thoughts??


#8

Well, can you guess why ? :wink:


#9

Why??


#10

I did find a bios update and ran that. I’ll post again when I get further.


#11

Originally posted by jreed

Why??

I am not sure what he means by IDE controller drivers??

It’s not a secret they usually monitor this site ( & stuff :wink: )

Here’s how you can find the path to the IDE controller(s) drivers :

Originally posted by BoSkin

This will give you a clue on how to fix your problem > [COLOR=blue]uninstall Busmaster IDE driver crap !

IEEE1394 Bus Host Controllers > click on + > ? PCI IDE Controller (Check what you got there !) >
right-click on it > Properties > Driver tab * > Uninstall

  • You should see something like this :[/COLOR]


#12

I wanted to post as I went along and most importantly, I wanted to do each of Plextor’s recommendations one at a time doing a burn in between.

As it turns out the problem was the BIOS. Once I updated, it is fine. For anyone having record problems with Plextools(especially when copying on the fly), I highly recommend flashing your bios, or following all of the steps outlines above.

What a relief. I hope this helps others the way I’ve been helped. :slight_smile:


#13

Originally posted by jreed

What a relief. I hope this helps others the way I’ve been helped. :slight_smile:
See ? I told you not to give up so easily. :wink:


#14

LOL, @Bo you are really cool! :smiley:

ET

Originally posted by BoSkin
See ? I told you not to give up so easily. :wink: