I purchased 2 100pk spindles of Verbatims (one each of + and -) from Supermediastore with rebate. Foolishly, I immediately cut the bar codes and submitted my rebate forms. I assumed that buying a brand name would ensure good media. Well, this was the case with the + spindle. On the other hand, I’ve had some bad discs off the top of the - spindle. After burning approximately 6 discs, 4 of them display dye defects. When held up to the light, they look like dark specks that a comet-like tail extending out towards the edge of the disc. One of them won’t even scan and is a coaster. The other 3 scan “OK” and seem to play OK for now. Rather than go through the rest to see how many were bad, I decided to call supermiastore for an RMA (which they did happily). However, after reading the fine print, I realized that removing the UPC’s disqualified me from any RMA. I tried to see if they’d send me a replacement spindle with the UPC cut out (so I couldn’t try for another rebate) - NOPE. I asked if I could exchange them for unbranded verbatims - NOPE.
So my only recourse is to contact Verbatim directly (tomorrow).
Have any of you needed to go through Verbatim for warranty replacements of defective media? If so, was it painless?
NOTE TO SELF: Even brand name media can be/go bad.
Thanks for your replies.