Hi all, n00b here,
This is so frustrating- I sure hope this is the place to find some answers.
My burner is acting very strange. Spins up & down during the burn process. May or may not be able to complete the burn- however, many times after it's been running for like 10 min (!!!) it spits out the disk as "burn failed"- yet the disk is fine. Other times I've been able to click "cancel-then continue" & it manages to finish. Happens no matter the speed, media, background programs disabled, etc... Just replaced a dead CD-ROM with this & it's been a big pain in the @$$ ever since got it in there. I thought perhaps a firmware flash but I don't dare since I can't figure out what it actually is?
I wrote to their support site to explain the thing & they wrote back next day saying to give them my info- they'd send an RMA- that was two days ago now? May or may not ever hear back- who knows?
Purchased at Officemax recently.
Box says "48x12x48x"- Part# VBT481248A.
Face has "CD-RW" on the lefthand side (w/headphone jack, vol., & activity light). Righthand side says "48x24x48" (not 48x12x48- as stated on the box). It has two buttons below that- one is eject & one is "play" (never saw that on a drive before?).
In Nero, under "recorder":
Atapi CD-RW 48x24
Firmware: D.IC (WTF?)
Buffer underrun: Seamless Link
Also shows something called "auto-pilot" enabled- what is that?
Sorry if I sound perturbed- I am. I don't mind if Cendyne or Verbatim sticks their names on the box but it shouldn't be this diffcult to find out what you actually have.
My PC: ECS mb w/VIA KM266, XP Pro, AMD Athlon XP 1600, 512DDR, 120GB & 60GB ATA133 HD's, ATI AIW 8500 128,SB 5.1.
TIA for any help with this- it's very much appreciated!