Just got the phone with "customer service". He said that my UPC didn't qualify. I said that was ridiculous since it was cut right off the package and my photocopy of the rebate form AND UPC show that they match exactly. After alot of "sorry for this inconvenience", sound of typing on a keyboard, "ums",etc, he said they would allow "validation" over the phone "one time only". I was tempted to yell and ask if he had the barcode submitted and find what exactly was wrong with it. But cooler heads prevailed as I was getting (hopefully) what I wanted.
Next I asked about my other rebate (+R Verbatim) and was told (drum roll.....)
They didn't have any record of it!! Luckily he told me to fax the rebate form and receipt and upc to resubmission dept (which I just did). I'm so glad I came to work ready for war with all my documentation.
Hopefully, this will be the end of this BS. Next time I see a rebate, I'll check the rebate form. If it has anything to do with rebateshq.com, I'm not touching it with a 10ft pole. :a
Best of luck to all of you out there waiting on rebates.
I think I'm gonna drop an email to Verbatim to let em know about this scamming rebate clearing house.