VeloSSD problem Win xp

I purchased your software but I get 2 problems:
the first is that I do the whole procedure, check the drive ssd and completion, the system (Windows XP) does not restart and the program does not respond with the cpu at 100%

The second problem is that while buying the software license when I go to activate I get the error listed below.
I is a doubt: is not that so often the first error was due to the second problem?

Activation failed.
Error eb010001Installation Key:XXXXXXXXXXXXXXXX
Activation Key:Error:Not activatable.-3