Hi all - hoping for some assistance. I can no longer access any USB drives on the front panel of my HP pavilion a1550a PC. The PC has 3 front USB 2 slots and 4 slots at the rear of the machine. The back slots are working as I run my mouse and a couple of other pieces of hardware off them.
The front slots recognise when a USB stick is inserted and its make but immediately want to run the Found New Hardware Wizard and then shows “an error occurred during the installation of the device. The data is invalid”.
I’ve run a driver diagnostic or three and they refer to ATI SMBus drivers. I’ve chased all over the place to try and find a free driver update for this without success.
Any recommendations about how I can fix this problem would be appreciated.