[QUOTE=mciahel;2622535][B]Huh? What encryption?
Apart from that, mechanical force had been applied to the drive, so I guess, it’s more likely the drive itself which is damaged.
Yeah, Michael, I had the same thought.
This may not count to all WD external drives, but to many, sadly.
Aside from that, I would try to get the hdd out and connect it to a computer to check if there is something to save.