I have been using version 220.127.116.11. It was an upgrad from version 18.104.22.168 which I purchased from
Elby. I installed the new version (22.214.171.124) over top so as not to lose
the registration. As it installed, it had trouble opening
the following files for writing. CloneCDTray.exe and ElbyCDIO.dll. I rebooted and was given a message that I was unable to load clone cd device driver error. I used the uninstall option from the program menu and uninstalled the registration. I reloaded version 126.96.36.199 and got the message "unable to load clonecd device driver. After installation of clonecd windows has to be restarted. I uninstalled without removing the registration info this time and resinstalled, rebooting after the uninstall and after the reinstall. I keep getting the same error, even though windows has been rebooted multiple times. I uninstalled and reinstalled again and still get the same error.
Finally, I uninstalled and deleted all registry references except the line that looked like it might be a registration number. Anyway, I reinstalled 188.8.131.52 successfully but it wouldn’t copy because it said that it was more than 21 days old.
Where do I go from here? I have my registration serial number but can’t register it. I filled out a communication form and sent it to slysoft and got a message back that was a copy of what I sent them but no reply to my question. I am pretty frustrated as I haven’t been able to copy a CD in three months.