I am new at this forum stuff, so please bear with me.
I have been running Nero 188.8.131.52 for a long time and it has always worked fine. Lately, it has been hanging up and giving me an error. When I “report” the error, it sends me to a page that tells me I need to upgrade to 184.108.40.206.
The upgrade appears to be free, and downloads ok. However, when I attempt to install it is when the problems start.
It extracts all the cab files etc to a temp file ok. Then it tells me something about in order to install this, it has to remove previous Nero things. Wants to know if I want it done automatically, or if I want to do it manually. I tell it automatically (of course).
Next thing I know it gives me a message that Nero Fast CD-Burning is not located on this machine? I click ok, cuz I understand what it just told me!
It tells me that it has to restart the system to continue the install process, so I tell it to go ahead and restart.
It reboots the system, and keeps telling me about Nero Fast CD-Burning not being on this machine.
I have gone to add/remove programs, and sure enough, it is listed as being there, but there is no “size”. I click on the “Change/Remove” button but it tells me “Nero Fast Burning Plug-in is not detected on your computer”.
I have gone to the registry and looked in the software uninstall section and this plug in is truly NOT shown anywhere!
I am at a total loss! Is this Fast CD-Burning thing have something to do with Windows Media Player? I have WMP 11 installed.
Can someone PLEASE help me get this upgrade installed? I am using Win XP w/ SP 2 installed.
Thanks in advance for any and all help.