I tried to upgrade from 220.127.116.11 to 4.0 and 4.5 both of which went through the installation process then when it appeared to be done the blue screen of death appeared lasting about 2 seconds then the system reboots. The previous program remains fortunately intact and functional. I save the output to HD then use DVD shrink without any problems but I’m worried.
The screen names a file at the bottom called pnp680r.sys I think ( because it flashes so fast) then the reboots. The new Icon which was made also gives an error message ;
The ordinal 509 could not be located in the dynamic link library avcodec.dll
I hope it gives someone enough information to help. When upgrading before from the 2.8 series the same thing occured until this latest version I’m using after having to reinstall windows because of a crash. It reads the free trial version but I paid for the key but was afraid because of a previous member’s problems to use it in that he was unable to get his working program to work also in the 2.8 series. Any guidance would be helpful and appreciated also and explanation if known as to what is happening.