Updated error message "No devices were detected"

jaitch · February 14, 2017, 1:56am

I’ve updated from 4.1 (don’t laugh…if it works don’t fix it) did a clean install (as per forum instructions) and am using AnyDVD 5.9.5.7.

When I open 1Click I get the message “No devices were detected. It’s possible the DVD devices driver is not installed properly. The program will close now and attempt to re-install the program.” Installs Pcouffin.syst.
Still same error message.

After downloading another copy and doing second clean install I still get the same message.

Warning message: an outdated version of AnyDVD was detected on this computer. I have version 5.9.5.7

Can anyone help please?

shannon90210 · February 14, 2017, 7:13pm

The “Current Version” of AnyDVD is v5.9.6.1

You’re a little behind …Update AnyDVD and see if that helps .

The Link’s in my signature

jaitch · February 14, 2017, 7:13pm

Thanks Sharon. Have updated AnyDVD but am still having the same message when I open 1Click.

jaitch · February 14, 2017, 7:13pm

Sorry Shannon, and thanks again.
jaitch

shannon90210 · February 14, 2017, 7:14pm

Are you still having troubles ?

Post a F8 log session or two …if there’s anything there …

Open 1Click >>> F8 >>> Copy and Paste in Reply .

The log might tell me something .

MBK · February 14, 2017, 7:15pm

Hey jaitch,

Do you also get a message from AnyDVD that there are no DVD drives detected?
Also in the Device Manager do you have a ([B]![/B]) next to your DVD drive?

>>If it is only 1Click not detecting your drives, try uninstalling the DVD drive in Device Manager and then rebooting to have your system re-detect the drive and see if 1Click also re-detects the drive.

>>If there is an exclamation point next to the DVD drive in device manager and re-installing and/or updating your device drivers does not correct the issue, do a system restore back to before all the problems and once again do a complete purge of 1Click and CopyToDVD and try the clean install of the new version of 1Click again. (BTW, update your AnyDVD first after the system restore) > Hope that helps in any way.

P.S. Hey There Shannon

Bigboard · February 14, 2017, 7:15pm

Will 1Click let you go into options and reselect your devices?

jaitch · February 14, 2017, 7:18pm

Hi Shannon, MBK , Bigboard
Still have the same problem. Have been backwards an forwards with 1ClickDVD support and they are having no luck either.

Here is the log copy, Shannon. 1Click have determined that the Patin-Couffin driver is not installing but we are having no luck getting it to install

Thanks for you help. [I]I am not alone…[/I]

31/05/2006 11:40:36 info ******************** Report session closed *********************
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
31/05/2006 11:40:32 info Burning engine : COPYTODVD
31/05/2006 11:40:31 info Update Notification : TRUE
31/05/2006 11:40:31 info CPRx error correction enabled : TRUE
31/05/2006 11:40:31 info PCSETUP :
31/05/2006 11:40:31 info BOUDUCON : 1.6.2.132
31/05/2006 11:40:31 info VSO_HWE : 2.0.19.267
31/05/2006 11:40:31 info DVD2DVD : 5.2.0.10
31/05/2006 11:40:31 info AnyDVD : 5.9.6.1
31/05/2006 11:40:31 info AnyDVD process detected
31/05/2006 11:40:31 info User default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info System default language : 2057 (0x0809h) - English (United Kingdom)
31/05/2006 11:40:31 info Version 4.2.9.9
31/05/2006 11:40:31 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
31/05/2006 11:40:31 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
30/05/2006 15:02:52 info ******************** Report session closed *********************
30/05/2006 15:02:36 info Burning engine : COPYTODVD
30/05/2006 15:02:36 info Update Notification : TRUE
30/05/2006 15:02:36 info CPRx error correction enabled : TRUE
30/05/2006 15:02:36 info PCSETUP :
30/05/2006 15:02:36 info BOUDUCON : 1.6.2.132
30/05/2006 15:02:36 info VSO_HWE : 2.0.19.267
30/05/2006 15:02:36 info DVD2DVD : 5.2.0.10
30/05/2006 15:02:36 info AnyDVD : 5.9.6.1
30/05/2006 15:02:36 info AnyDVD process detected
30/05/2006 15:02:36 info User default language : 2057 (0x0809h) - English (United Kingdom)
30/05/2006 15:02:36 info System default language : 2057 (0x0809h) - English (United Kingdom)
30/05/2006 15:02:36 info Version 4.2.9.9
30/05/2006 15:02:36 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
30/05/2006 15:02:36 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
30/05/2006 11:12:05 info ******************** Report session closed *********************
30/05/2006 11:12:02 info Burning engine : COPYTODVD
30/05/2006 11:12:02 info Update Notification : TRUE
30/05/2006 11:12:02 info CPRx error correction enabled : TRUE
30/05/2006 11:12:02 info PCSETUP :
30/05/2006 11:12:02 info BOUDUCON : 1.6.2.132
30/05/2006 11:12:02 info VSO_HWE : 2.0.19.267
30/05/2006 11:12:02 info DVD2DVD : 5.2.0.10
30/05/2006 11:12:02 info AnyDVD : 5.9.6.1
30/05/2006 11:12:02 info AnyDVD process detected
30/05/2006 11:12:02 info User default language : 2057 (0x0809h) - English (United Kingdom)
30/05/2006 11:12:02 info System default language : 2057 (0x0809h) - English (United Kingdom)
30/05/2006 11:12:02 info Version 4.2.9.9
30/05/2006 11:12:02 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
30/05/2006 11:12:02 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
30/05/2006 11:11:17 info ******************** Report session closed *********************
30/05/2006 11:11:14 info Burning engine : COPYTODVD
30/05/2006 11:11:14 info Update Notification : TRUE
30/05/2006 11:11:14 info CPRx error correction enabled : TRUE
30/05/2006 11:11:14 info PCSETUP :
30/05/2006 11:11:14 info BOUDUCON : 1.6.2.132
30/05/2006 11:11:14 info VSO_HWE : 2.0.19.267
30/05/2006 11:11:14 info DVD2DVD : 5.2.0.10
30/05/2006 11:11:14 info AnyDVD : 5.9.6.1
30/05/2006 11:11:14 info AnyDVD process detected
30/05/2006 11:11:14 info User default language : 2057 (0x0809h) - English (United Kingdom)
30/05/2006 11:11:14 info System default language : 2057 (0x0809h) - English (United Kingdom)
30/05/2006 11:11:14 info Version 4.2.9.9
30/05/2006 11:11:14 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
30/05/2006 11:11:14 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
29/05/2006 20:38:10 info ******************** Report session closed *********************
29/05/2006 20:38:06 info Burning engine : COPYTODVD
29/05/2006 20:38:05 info Update Notification : TRUE
29/05/2006 20:38:05 info CPRx error correction enabled : TRUE
29/05/2006 20:38:05 info PCSETUP :
29/05/2006 20:38:05 info BOUDUCON : 1.6.2.132
29/05/2006 20:38:05 info VSO_HWE : 2.0.19.267
29/05/2006 20:38:05 info DVD2DVD : 5.2.0.10
29/05/2006 20:38:05 info User default language : 2057 (0x0809h) - English (United Kingdom)
29/05/2006 20:38:05 info System default language : 2057 (0x0809h) - English (United Kingdom)
29/05/2006 20:38:05 info Version 4.2.9.9
29/05/2006 20:38:05 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
29/05/2006 20:38:05 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
29/05/2006 20:33:15 info ******************** Report session closed *********************
29/05/2006 20:33:11 info Burning engine : COPYTODVD
29/05/2006 20:33:11 info Update Notification : TRUE
29/05/2006 20:33:11 info CPRx error correction enabled : TRUE
29/05/2006 20:33:11 info PCSETUP :
29/05/2006 20:33:11 info BOUDUCON : 1.6.2.132
29/05/2006 20:33:11 info VSO_HWE : 2.0.19.267
29/05/2006 20:33:11 info DVD2DVD : 5.2.0.10
29/05/2006 20:33:11 info User default language : 2057 (0x0809h) - English (United Kingdom)
29/05/2006 20:33:11 info System default language : 2057 (0x0809h) - English (United Kingdom)
29/05/2006 20:33:11 info Version 4.2.9.9
29/05/2006 20:33:11 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
29/05/2006 20:33:11 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
29/05/2006 20:29:39 info ******************** Report session closed *********************
29/05/2006 20:29:27 info Burning engine : COPYTODVD
29/05/2006 20:29:26 info Update Notification : TRUE
29/05/2006 20:28:28 info CPRx error correction enabled : TRUE
29/05/2006 20:28:28 info PCSETUP :
29/05/2006 20:28:28 info BOUDUCON : 1.6.2.132
29/05/2006 20:28:28 info VSO_HWE : 2.0.19.267
29/05/2006 20:28:28 info DVD2DVD : 5.2.0.10
29/05/2006 20:28:28 info User default language : 2057 (0x0809h) - English (United Kingdom)
29/05/2006 20:28:28 info System default language : 2057 (0x0809h) - English (United Kingdom)
29/05/2006 20:28:28 info Version 4.2.9.9
29/05/2006 20:28:28 info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
29/05/2006 20:28:28 info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)

Bigboard · February 14, 2017, 7:19pm

Jaitch –

A little straw grasping –

Do you, by any chance, have any burning software installed that could be causing a conflict? Known culprits are Nero’s Incd, Roxio’s DragtoDisk, and DVDClonerII. The latter one caused me some real problems until I figured out it was conflicting with both 1Click’s burn engine and with CloneDVD2. Just being installed is enough to cause the problem, they do not have to be running.

Lastly, and this is not the root of your problem (I don’t think) – I can tell from your log you have CPRx enabled. Also note that you are an AnyDVD user. If you have CPRX enabled, you want to disable AnyDVD’s remove copy protection based on bad sectors. Or vice-versa. I prefer to leave AnyDVD enabled and disable CRPx. They are two different ways of handling the same issue.

jaitch · February 14, 2017, 7:19pm

I can’t get into 1clickdvd as soon as it’s opened the “no devices” message opens.
As far as I’m aware i don’t have any other burning software.

shannon90210 · February 14, 2017, 7:19pm

Go to > Start >> My Computer
Are your CD/DVD/RW drive(s) listed ? "E: ; "F: : etc ?

In the AnyDVD settings >> “Drive” tab
Are your Drive(s) listed ? Enabled ?

Did you happen to have DVD43 installed before AnyDVD ?
If so , Is there any “coincidence” to removing DVD43
and your drives ‘disappearing’ ?

If you go into your "Device Manager"
Do you have a “Yellow Exclamation Point” next to your DVD/RW Drive(s) ?
>> Right Click on “My Computer” >> Properties >> “Hardware” tab > Device Manager
>> Click the " + " in front of DVD/CD ROM drives

coodbe · February 14, 2017, 7:19pm

I had Dvd43 and AnyDvd installed at the same time. It didn’t matter whether one or the other was disabled. None of my three drives recognized media when inserted. I have two internal drives and one external. They would not automatically play either. I had to remove Dvd43. Everything worked well after this. I still have both 1 Clicks, AnyDvd and CloneDvd2. They are all working properly.

For further explanation please see post 14 by me on Ultimated DVDR Forum:
http://www.ultimate-dvdr.com/decrypters/9-dvd43-3-9-a-2.html

Also see this thread:
http://club.cdfreaks.com/showthread.php?t=181499

jaitch · February 14, 2017, 7:19pm

Finally did as MBK suggested i.e. restore and downloaded new version again (but did not delete 4.1* this time and loaded on top. Result? Everythings working fine. Thanks everyone for your help and suggestions. Very gratefu.