Unexpected exception error please help

vbimport

#1

Hi All
Sorry i don’t know if i am posting in the right spot or not, forgive me i am new to the forum and new to owning a dvd burner.

I have one question.
I have a sony DRU 800A dvd burner. I have Nero recode 2 that i just downloaded and AnyDVD. I also have DVD43.My problem is when i put the blank disk in to burn a movie Nero recode or anydvd is kicking the disk back out and giving me a failed message.All it says is unexpected exception and then asks if i want to save the log file.After that the program freezes up and i have to shut down and try again.I have tried it with diff movies and i get the same message for all of them. Can someone please tell me what i am doing wrong and what the message means.It doesnt give a help option when it fails either.
Hope i left enough info for you to help me

Thx again Char7722


#2

DVD43 is crap. uninstall it.
shutdown anydvd and any other uneeded programs before you put the dvd in.
what program gives you the error message ?