Unable to read dvd but cd word fine

vbimport

#1

hi
my pc information http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00610123&lc=en&cc=us&lang=en&product=1845053&dlc=en
few days back my dvd rw was working fine but suddenly it is unable to read dvd:sad:but it work fine with cd :slight_smile: when i insert dvd in rom light keep on blinking for few sec. and stop it is unable to make last spin up
i’m using window xp sp2
i tried article http://support.microsoft.com/kb/818733/kb/818733
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1814722&prodTypeId=12454&prodSeriesId=1814722&objectID=bph07146
but it’s not for sp2
i tried to uninstall ht-dt-st dvdrrw gsa h20l & ide channel in device manager but nothing happen
plz help
thanks


#2

Is the problem with all DVD media - burned, blank and commercial discs?

Any chance you can try the drive on another PC?


#3

This is problem is with all dvds


#4

Well there are 2 different lasers…one for CD’s and one for DVD’s.

If you can confirm (dead on DVD laser) it would be nice if you could try it in another pc.


#5

I Have Laptop & Dvd Work Fine On It


#6

[QUOTE=Ankitjaiswal;2048517]I Have Laptop & Dvd Work Fine On It[/QUOTE]yeah i’m sure they do.


#7

Thanks Bob
U R Asking To Try Dvd On Another Rom Or U Want Me To Take Whole Dvd Rw To Another Pc


#8

[QUOTE=Ankitjaiswal;2048520]Thanks Bob
U R Asking To Try Dvd On Another Rom Or U Want Me To Take Whole Dvd Rw To Another Pc[/QUOTE]Arachne and i would like you to take out the whole DVD drive and put it in another pc and see the results. Seems like the DVD laser is shot to me.


#9

Ok
I Will Try & Reply After 1 Hour


#10

same problem with my dvdrw on another pc i think dvd Lazar is dead
thanx