Unable to burn cds driver/software missing? What to do?

vbimport

#1

[qanda]This question is published in the hardware section for the Toshiba Tecra S1: Centrino/1.7 GHz/XP Pro / 15.0. Click here to view full specs.[/qanda]I am unable to burn audio or data cds, missing driver or software. I know it is capable, but will not work. I have the recovery disk, but do not know where to locate the missing software. Can anyone help, please and thank you?!


#2

Hi and Welcome!

there are some free CD/DVD writing applications you can try, like Imgburn or CDburnerXP.

Michael


#3

I downloaded the CDBurnerXP with no luck for my Tecra S1. It seems that there is no CD-RW device installed in the computer at this time even though this computer came with CD-RW-DVD-Rom/DVD Multidrive when I purchased it in 2004. It used to create CDs with Drag N Drop and DVDs with WinDVD that came installed on the computer itself, but it currently shows no writing devise connected. I had my harddrive replaced 2 years ago, and I used the recovery disks to reinstall the software, and havent tried to burn anything until now, and of course it does not work. Should I give up and purchase a new CD Drive with a cd-r / cd-rw? I have been to windows, microsoft, toshiba, and all over the net with no luck, so frustrating… Thank you so much for your help


#4

Hi,[QUOTE=Laurie Dillard;2453242]I downloaded the CDBurnerXP with no luck for my Tecra S1. It seems that there is no CD-RW device installed in the computer at this time even though this computer came with CD-RW-DVD-Rom/DVD Multidrive when I purchased it in 2004. [/quote]Okay. Then there seems to be some Windows or software related issue. Even if your drive were bad, Windows and CD/DVD burning applications should recognise the drive as writer.

Should I give up and purchase a new CD Drive with a cd-r / cd-rw?
No.
Please check device manager, if there are any errors or problems indicated. Also, have a look at the software that is installed on your computer. I am especially thinking of games which often have a rogue copy protection, virtual drive software like Deamon Tools, Alcohol and similar which can “hide” writeable media (there are settings to disable that behaviour). Also there were some malware-like “copy protections” that came with video DVDs or music CDs (Google for Sony Rootkit) and negatively affected the usability of optical drives.

Michael


#5

Who replaced the HDD? Because they could have swapped out your DVD drive and stuck a CD-ROM in their. The recovery discs were probably basic CD’s.

You can download (free) Nero Infotool, it can tell you your optical drives capabilities: Nero Infotool


#6

[QUOTE=eric93se;2453625]Who replaced the HDD? Because they could have swapped out your DVD drive and stuck a CD-ROM in their. [/quote]Evil. :eek:

You can download (free) Nero Infotool, it can tell you your optical drives capabilities:
Excellent idea. Device manager should also mention the model of the drive.

Additionally, I prefer official sources (softpedia requires membership in order to download stuff, IIRC): http://www.nero.com/eng/support-nero7-tools-utilities.html (they really make it hard to find on their website :frowning: )

Michael


#7

Softpedia is completely free, no sign-up required, but I’ll try to find homepages in the future.


#8

[QUOTE=eric93se;2453735]Softpedia is completely free, no sign-up required, [/QUOTE]Just checked, you’re correct. :slight_smile: Signup is only needed if the “Download Basket” is used.

Michael