Here's another "curve ball": with the reviews posted, few are negative. What few there are (that are negative) revolve around high shipping rates (UPS), to which Meritline's response is always the same (sorry). Interestingly, there are no detailed reviews of media ordered in terms of error rates, mids... and one I posted there was not listed and must have been deleted from the list, as it was highly detailed and by email they (Meritline) even asked me to REDO my evaluation. I would say that since Meritline has no problem selling Riteks (known for dubious quality at best) and gives the same cryptic answers in general, I would say unless you know several people with good experiences on a certain item, then you could order that item with confidence. Otherwise, it appears the BizRate rating for Meritline is really kind of a joke (although BizRate is usually very accurate for other merchants I've used) and for them at least not indicative of the true 'quality' of their service. Any time they had the opportunity to correct something, it was 'email us' and keep their response hidden. "Dodgy" actions like that make me suspicious, because if you're a top-notch retailer, you'll list every review and every response for all the world to see; if you're in the business of hiding things, you'll be evasive in some ways at least. So my evaluation? Don't order these TYG02s from Meritline, b/c there's no real information to go on--and that's usually a recipe for trouble more times than not.