My Directv box has stopped responding to the remote. I have to walk up and place the remote beneath the TV for it to operate. Directv has sent me 3 receivers and 3 remotes and nothing changes. I try explaining to them that the TV is controlling the box, you can see it picking up the signal from the remote, and the box light only blinks in response to the remote if you hold the remote directly in front of it (2-3 inches) . Customer Service either refuses to believe me or don’t know what to do about it except send me more receivers. I have a Phillips 42 inch TV. I have reset everything multiple times and left everything unplugged overnight. Has anyone EVER heard of anything like this? I don’t know what to do and am considering switching to cable if that would help.