[qanda]This thread is about the Samsung SH-W163A / TS-H553A. Click here to see full specs[/qanda]Earlier today I downloaded new firmware from the download center, I have a dimension E520 running Vista. The installation with sfdnwin took all night...and is still not done. I restarted my computer and after that my drive did not eject. The green light on the front does not blink but is turned on. The drive won't read disc if I manually open and close it.
I have no way of reinstalling the original firmware or drivers since it will not read any disc. So I need someone's help. I've tried most of the stuff mentioned about troubleshooting but I have no luck.
Device Manager says it is working properly, but It wont read discs nor open when I click on the eject button.
Also if I click on check for any hardware changes...I get the blue screen of death.
I was told on the Dell forums that I could come here for some help.